Old Network card still exists after upgrade - how to remove

[Roger Haxby]

Windows XP Pro SP1.
I have just installed a new motherboard and processor. The existing XP
installation was left on the HD. All worked fine
(the automatic update of all the drivers was very impressive).
The old motherboard had a build in network device (device 1) , and also had
a PCI network card (device 2)
The new motherborad has a built in network device (device 3) , and I am
using the same PCI card (device 2)

When I upgraded, all network settings were lost. Both network cards appear
in the network properties, and I reconfigured them.
When I cofigured the build-in one (device 3) to the same fixed ip address as
I used before (its used for a network printer), I got
an warning saying that there was existing card that was not physically in
the machine (device 1), that was using the same address; the message also
said the device was hidden because it was not in the machine.

The question, is, how do I remove the old card (device 1) completely - the
device can never be physically on the machine
because it was on the old motherboard. The old card is no longer in the
hardware devices for the machine, and its not in network properties.
There is a KB article on thisfor Windows 98, but I cannot find one for XP.

Thanks in advance, Roger Haxby

 

[Richard G. Harper]

What happens if you go into Device Manager and select "View/Show Hidden
Devices" from its menu?

 

[Roger Haxby]

Thanks for the response. No it does not show it.
Roger Haxby

What happens if you go into Device Manager and select "View/Show Hidden
Devices" from its menu?

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Windows XP Pro SP1.
I have just installed a new motherboard and processor. The existing XP
installation was left on the HD. All worked fine
(the automatic update of all the drivers was very impressive).
The old motherboard had a build in network device (device 1) , and also
had
a PCI network card (device 2)
The new motherborad has a built in network device (device 3) , and I am
using the same PCI card (device 2)

When I upgraded, all network settings were lost. Both network cards
appear
in the network properties, and I reconfigured them.
When I cofigured the build-in one (device 3) to the same fixed ip address
as
I used before (its used for a network printer), I got
an warning saying that there was existing card that was not physically in
the machine (device 1), that was using the same address; the message also
said the device was hidden because it was not in the machine.

The question, is, how do I remove the old card (device 1) completely - the
device can never be physically on the machine
because it was on the old motherboard. The old card is no longer in the
hardware devices for the machine, and its not in network properties.
There is a KB article on thisfor Windows 98, but I cannot find one for XP.

Thanks in advance, Roger Haxby

 

[RoseW]

RE: The question, is, how do I remove the old card (device 1) completely -
the
device can never be physically on the machine
because it was on the old motherboard. The old card is no longer in the
hardware devices for the machine, and its not in network properties.

I just had this experience and it was necessary to go into safe mode.
[ hit F8 just before the Windows starting up screen starts and pick safe
mode- a black screen with minimal features appears]
Using the usual method from the My Computer icon go to device manager and
all those items will be listed available for deletion.

Rose

 

[Richard G. Harper]

In that case, Rose's advice should allow you to isolate and remove the
unwanted hardware.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Thanks for the response. No it does not show it.
Roger Haxby

What happens if you go into Device Manager and select "View/Show Hidden
Devices" from its menu?

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Windows XP Pro SP1.
I have just installed a new motherboard and processor. The existing XP
installation was left on the HD. All worked fine
(the automatic update of all the drivers was very impressive).
The old motherboard had a build in network device (device 1) , and also
had
a PCI network card (device 2)
The new motherborad has a built in network device (device 3) , and I am
using the same PCI card (device 2)

When I upgraded, all network settings were lost. Both network cards
appear
in the network properties, and I reconfigured them.
When I cofigured the build-in one (device 3) to the same fixed ip address
as
I used before (its used for a network printer), I got
an warning saying that there was existing card that was not physically in
the machine (device 1), that was using the same address; the message also
said the device was hidden because it was not in the machine.

The question, is, how do I remove the old card (device 1) completely - the
device can never be physically on the machine
because it was on the old motherboard. The old card is no longer in
the
hardware devices for the machine, and its not in network properties.
There is a KB article on thisfor Windows 98, but I cannot find one for XP.

Thanks in advance, Roger Haxby

 

[Roger Haxby]

I've just tried that, and there is no indication of the old card. Thanks
anyway. I will live with it - its just annoying that
Windows XP forgot all my network settings, and still remembers a useless
detail about a card - why could it not wipe the lot?

Roger Haxby.

RE: The question, is, how do I remove the old card (device 1) completely -
the
device can never be physically on the machine
because it was on the old motherboard. The old card is no longer in the
hardware devices for the machine, and its not in network properties.

I just had this experience and it was necessary to go into safe mode.
[ hit F8 just before the Windows starting up screen starts and pick safe
mode- a black screen with minimal features appears]
Using the usual method from the My Computer icon go to device manager and
all those items will be listed available for deletion.

Rose