OL2003 some buttons don't work

  • Thread starter Thread starter Franz Leu
  • Start date Start date
F

Franz Leu

Hello

I have set up a new client in our SBS2003 Network the same way many before.
However, on this client OL2003 seems to refuse to work as usual.
After starting of OL, the Tool- and the Menubar are always missing. After
minimizing and reopening the OL window, they appear.

Also, some of the buttons refuse to work. When writing a new mail, the send
button is there but nothing happens when I click on it. The same behavior
can be seen with some other buttons. Even some of the menu functions refuse
to work. They can be selected in the menu as usual, but nothing happens.

I tried to repair the installation, I deinstalled and reinstalled OL2003. No
change!
If anybody has a idea what to try next ... any hint would be highly
appreciated.

Thanks
Franz
 
Reset the Toolbar; all Toolbar customizations will be lost and the Toolbar
will reset to what it looked like when you first installed Outlook. To do
this locate outcmd.dat and rename it to outcmd.old when Outlook is closed.
By default you can find it here;
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
Roady

Thanks for the tip.
Unfortunately, it did not help.
Do you have any other suggestion?

Thanks a lot
Franz


Roady said:
Reset the Toolbar; all Toolbar customizations will be lost and the Toolbar
will reset to what it looked like when you first installed Outlook. To do
this locate outcmd.dat and rename it to outcmd.old when Outlook is closed.
By default you can find it here;
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Franz Leu said:
Hello

I have set up a new client in our SBS2003 Network the same way many
before. However, on this client OL2003 seems to refuse to work as usual.
After starting of OL, the Tool- and the Menubar are always missing. After
minimizing and reopening the OL window, they appear.

Also, some of the buttons refuse to work. When writing a new mail, the
send button is there but nothing happens when I click on it. The same
behavior can be seen with some other buttons. Even some of the menu
functions refuse to work. They can be selected in the menu as usual, but
nothing happens.

I tried to repair the installation, I deinstalled and reinstalled OL2003.
No change!
If anybody has a idea what to try next ... any hint would be highly
appreciated.

Thanks
Franz
Click to expand...
Click to expand...
 
Do you have the same results when you start Outlook in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
Franz Leu said:
Roady

Thanks for the tip.
Unfortunately, it did not help.
Do you have any other suggestion?

Thanks a lot
Franz


Roady said:
Reset the Toolbar; all Toolbar customizations will be lost and the
Toolbar will reset to what it looked like when you first installed
Outlook. To do this locate outcmd.dat and rename it to outcmd.old when
Outlook is closed. By default you can find it here;
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Franz Leu said:
Hello

I have set up a new client in our SBS2003 Network the same way many
before. However, on this client OL2003 seems to refuse to work as usual.
After starting of OL, the Tool- and the Menubar are always missing.
After minimizing and reopening the OL window, they appear.

Also, some of the buttons refuse to work. When writing a new mail, the
send button is there but nothing happens when I click on it. The same
behavior can be seen with some other buttons. Even some of the menu
functions refuse to work. They can be selected in the menu as usual, but
nothing happens.

I tried to repair the installation, I deinstalled and reinstalled
OL2003. No change!
If anybody has a idea what to try next ... any hint would be highly
appreciated.

Thanks
Franz
Click to expand...
Click to expand...
Click to expand...
 
Coud not not try earlier on this client.
Seems that in safemode everything's fine.

Franz


Roady said:
Do you have the same results when you start Outlook in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
Franz Leu said:
Roady

Thanks for the tip.
Unfortunately, it did not help.
Do you have any other suggestion?

Thanks a lot
Franz


Roady said:
Reset the Toolbar; all Toolbar customizations will be lost and the
Toolbar will reset to what it looked like when you first installed
Outlook. To do this locate outcmd.dat and rename it to outcmd.old when
Outlook is closed. By default you can find it here;
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Hello

I have set up a new client in our SBS2003 Network the same way many
before. However, on this client OL2003 seems to refuse to work as
usual.
After starting of OL, the Tool- and the Menubar are always missing.
After minimizing and reopening the OL window, they appear.

Also, some of the buttons refuse to work. When writing a new mail, the
send button is there but nothing happens when I click on it. The same
behavior can be seen with some other buttons. Even some of the menu
functions refuse to work. They can be selected in the menu as usual,
but nothing happens.

I tried to repair the installation, I deinstalled and reinstalled
OL2003. No change!
If anybody has a idea what to try next ... any hint would be highly
appreciated.

Thanks
Franz
Click to expand...
Click to expand...
Click to expand...
 
Then it means that either outcmd.dat or extend.dat is damaged (rename it to
..old) or that this is caused by one of your add-ins.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Franz Leu said:
Coud not not try earlier on this client.
Seems that in safemode everything's fine.

Franz


Roady said:
Do you have the same results when you start Outlook in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
Franz Leu said:
Roady

Thanks for the tip.
Unfortunately, it did not help.
Do you have any other suggestion?

Thanks a lot
Franz


"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net>
schrieb im Newsbeitrag Reset the Toolbar; all Toolbar customizations will be lost and the
Toolbar will reset to what it looked like when you first installed
Outlook. To do this locate outcmd.dat and rename it to outcmd.old when
Outlook is closed. By default you can find it here;
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Hello

I have set up a new client in our SBS2003 Network the same way many
before. However, on this client OL2003 seems to refuse to work as
usual.
After starting of OL, the Tool- and the Menubar are always missing.
After minimizing and reopening the OL window, they appear.

Also, some of the buttons refuse to work. When writing a new mail, the
send button is there but nothing happens when I click on it. The same
behavior can be seen with some other buttons. Even some of the menu
functions refuse to work. They can be selected in the menu as usual,
but nothing happens.

I tried to repair the installation, I deinstalled and reinstalled
OL2003. No change!
If anybody has a idea what to try next ... any hint would be highly
appreciated.

Thanks
Franz
Click to expand...
Click to expand...
Click to expand...
 
Tried that one too. Thanks.
Seems to be "half" of it.
If I start OL to anything else than fullscreen, I have all the Functions.
If I start OL to fullscreen it comes up without the filemenu and most of the
functions as described are not working. This happens on start of OL only.
Once started, switching to fullscreen and back works as expected.

Franz

Roady said:
Then it means that either outcmd.dat or extend.dat is damaged (rename it
to .old) or that this is caused by one of your add-ins.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Franz Leu said:
Coud not not try earlier on this client.
Seems that in safemode everything's fine.

Franz


Roady said:
Do you have the same results when you start Outlook in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
Roady

Thanks for the tip.
Unfortunately, it did not help.
Do you have any other suggestion?

Thanks a lot
Franz


"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net>
schrieb im Newsbeitrag Reset the Toolbar; all Toolbar customizations will be lost and the
Toolbar will reset to what it looked like when you first installed
Outlook. To do this locate outcmd.dat and rename it to outcmd.old when
Outlook is closed. By default you can find it here;
C:\Documents and Settings\%username%\Application
Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Hello

I have set up a new client in our SBS2003 Network the same way many
before. However, on this client OL2003 seems to refuse to work as
usual.
After starting of OL, the Tool- and the Menubar are always missing.
After minimizing and reopening the OL window, they appear.

Also, some of the buttons refuse to work. When writing a new mail,
the send button is there but nothing happens when I click on it. The
same behavior can be seen with some other buttons. Even some of the
menu functions refuse to work. They can be selected in the menu as
usual, but nothing happens.

I tried to repair the installation, I deinstalled and reinstalled
OL2003. No change!
If anybody has a idea what to try next ... any hint would be highly
appreciated.

Thanks
Franz
Click to expand...
Click to expand...
Click to expand...
 
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