OL2003 attachments

  • Thread starter Thread starter Wayner
  • Start date Start date
W

Wayner

Hi,
I have a new XP pro box with Office 2003, Outlook with
Business Contacts, all the latest patches installed. I am
running Symantec Corporate AV 8.0 client on the machine.
When I try to open a Word or Excel attachment in outlook,
it locks up and I have to go into task manager to shut it
down. I can save the file to disk and then open it OK. I
have had this computer for about a month now, and it seems
at first I did not have this problem, but it is getting
worse now. I did search the knowledge base, but nothing
seems to match this problem.
Thanks - Wayne
 
<longshot> Open Outlook and select Tools | Options | Other | Advanced
Options | Addin Manager. If you have a LDVP addin, uncheck it. (This is
the addin that scans attachments.) </longshot>
 
I had a similiar problem with attachments. Try changing
the settings in Norton Anti-Virus that stop you from
opening attachments that "might" be a threat to your PC.

In McAfee, it was well hidden, but it was
stopping "scripts" and "worms" and was scanning all
emails for "potential problem attachments." After
disabling that stuff, everything worked as Microsoft
advertised.

-Paul
 
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