OL 2003 errors when sending to large distribution list

  • Thread starter Thread starter Ron R
  • Start date Start date
R

Ron R

I have a client that just upgraded from Office 2000 to
Office 2003. They were able to send a brochure done in
Word to a large distribution list in Office 2000 now in
Office 2003 when using the 'Send to' feature they get two
errors.

1. an internal support function retruned an error.
There is no indication of what the error is.

2. Can not perform the requested operation. The command is
not valid for this Receipiant. Could not complet the
operation. One or more parameter values are not valid.

The distribution list is around 8000 address. If they take
small parts of the list and manually send the file
everything works.

Does any one have an idea what could be the problem, or how
to track it down?

Thanks in advance.
Ron R
 
A problem seems to be in the upgrade scenario. Try creating a new mail
profile here: Control Panel->Mail Icon->Show Profiles->New.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, Ron R asked:

| I have a client that just upgraded from Office 2000 to
| Office 2003. They were able to send a brochure done in
| Word to a large distribution list in Office 2000 now in
| Office 2003 when using the 'Send to' feature they get two
| errors.
|
| 1. an internal support function retruned an error.
| There is no indication of what the error is.
|
| 2. Can not perform the requested operation. The command is
| not valid for this Receipiant. Could not complet the
| operation. One or more parameter values are not valid.
|
| The distribution list is around 8000 address. If they take
| small parts of the list and manually send the file
| everything works.
|
| Does any one have an idea what could be the problem, or how
| to track it down?
|
| Thanks in advance.
| Ron R
 
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