Nothing in Outbox but everytime you send/receive, resends same 2 messages

  • Thread starter Thread starter Roland
  • Start date Start date
R

Roland

There is nothing in the Outlook Outbox.

When the user clicks send/receive, the details show
sending message 1/2 and 2/2. Nothing goes in the sent
items and its been doing this for weeks. I confirmed that
the messages being sent are read receipts and every time
send/receive is pressed, the receipients get the same e-
mails every time. Can someone help?

Virus check did not find anything.

Thanks.
 
Assuming you're hitting "Send/Receive" while you're
online, and you don't see anything in the Outbox, try
working offline and see if the messages are in the Offline
Outbox. Your OST file may be corrupt, so if your online
mailbox is current, you may want create a new OST file and
re-sync.
 
What version of Outlook does the user have? What sort of mail account (I'm
assuming POP3)? How did you confirm that the messages were read receipts?
Are you saying that the read receipts actually get to their destination, and
get sent every time the user presses send/receive?
 
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