Not responding when open outlook

  • Thread starter Thread starter nsiem
  • Start date Start date
N

nsiem

Try to open and is set to open to inbox and preview email.
Last email received i believe is corrupt and it is set to
preview the last email on every opening so every time I
open outlook it attempts to preview the corrupt email and
goes not responding. unable to deleate the email or change
any settings as i cant get the chance to before it's not
responding. is there a way to deleate the email without
opening or change settings or what should i do? Thanks
 
Start Outlook one time with the /nopreview switch to turn off the preview pane. Once you have Outlook open, delete the offending email and then close it. Remove the shortcut to allow Outlook to open normally.

Start->run-> outlook.exe /nopreview

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After a lot of head-scratching, nsiem asked:

| Try to open and is set to open to inbox and preview email.
| Last email received i believe is corrupt and it is set to
| preview the last email on every opening so every time I
| open outlook it attempts to preview the corrupt email and
| goes not responding. unable to deleate the email or change
| any settings as i cant get the chance to before it's not
| responding. is there a way to deleate the email without
| opening or change settings or what should i do? Thanks
 
Hi
Found this elsewhere:

Re-register these ocx & dlls.

regsvr32 /u "C:\Program Files\Common Files\Microsoft
Shared\Triedit\dhtmled.ocx"

regsvr32 /u "C:\Program Files\Common Files\Microsoft
Shared\Triedit\triedit.dll"

regsvr32 "C:\Program Files\Common Files\Microsoft
Shared\Triedit\dhtmled.ocx"

regsvr32 "C:\Program Files\Common Files\Microsoft
Shared\Triedit\triedit.dll"

I had a similar problem where the preview pane seemed to be hanging for
minutes at a time.

/Erik
 
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