Not responding on closing error

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Word hangs when I try to close the program. Either there is an error message
"MS Word has encountered an problem and needs to close" or there is no
message and I must try to close it using the TaskBar whereupon the message is
the "the program is not responding" in case I had not noticed.
This is a new problem. I have regularly sent in error reports with no
response. I have uninstalled and reinstalled, run the repair utility, renamed
and recreated the normal.dot file, sacrificed chickens to the computer gods,
all to no avail. Short of buying an Apple - what next?
 
Graham - Thanks for the reply, all very useful to know but I could find
nothing in the various pages you listed that addresses the problem. Word
hangs when I try to close it, obliging me to right click to bring up the
"program not responding" error and force it to close.
 
Did you work through the trouble shooting tips, or just not recognize
anything that might be relevant? Crashes are usually the result of external
influences and these links address those.

Also update your display and printer drivers (if updates are available).

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Graham Mayor - Word MVP

My web site www.gmayor.com

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