Not prompted to save changes...

  • Thread starter Thread starter David Cox
  • Start date Start date
D

David Cox

When I change and then close a document in Microsoft Word,
I am not prompted to save the changes.
 
Hi David,
When I change and then close a document in Microsoft Word,
I am not prompted to save the changes.
Click to expand...
Some macro viruses will cause this behavior. When's the last
time you did a full virus scan with up-to-date AV software?

If you want to test, you can start Word in safe mode and see
if the problem persists. For any follow-up discussion, we'd
need to know the version of Word involved.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep
30 2003)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow
question or reply in the newsgroup and not by e-mail :-)
 
I had this same thing happen to me. In my case something
(probably a virus) messed up the normal.dot file, which is
the most crucial file in word. Simply re-install Word, &
that will re-create. Also as the previous suggestion,
update your virus scanner and scan all files just in case
 
Hi Dave,
I had this same thing happen to me. In my case something
(probably a virus) messed up the normal.dot file, which is
the most crucial file in word. Simply re-install Word, &
that will re-create.
Click to expand...
Actually, no, it won't. A reinstall will leave user
preference and template files intact. It's necessary to
rename or delete the Normal.dot file so that Word will
generate a fresh copy.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep
30 2003)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow
question or reply in the newsgroup and not by e-mail :-)
 
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