Not getting correct email address book in Word / Outlook process

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Guest

I have Outlook Express as well as MS Outlook. I am using a XP PC.
I have no addresses in my address book for OE and about 500 in my MS Outlook.
Through IE I establish my Default Email program to be MS Outlook.
I go into Word and create a document then go to File/Send To/Email
Recipioent and when I get my email header I click on my address book and I
see NO addresses. So it's as if I am still attempting call up the OE address
book.

Now this the strange thing - The scenerio about is happening with my friends
system. Now when I try to do the same thing using either my ME or XP systems
the process works as it is suppose to. What ever I set my default email
program to be Word calls that one up and it's appropiate address book.

What could be wrong or not setup correctly on my friends systen that is
causing his not to work right ?

We have tried and tried, tested and tested until we are blue in the face but
can't get his to work correctly.

Somebody Please HELP !!!

Thank you,
Paul
 
carolpm said:
I have Outlook Express as well as MS Outlook. I am using a XP PC.
I have no addresses in my address book for OE and about 500 in my MS
Outlook. Through IE I establish my Default Email program to be MS
Outlook.
I go into Word and create a document then go to File/Send To/Email
Recipioent and when I get my email header I click on my address book
and I see NO addresses. So it's as if I am still attempting call up
the OE address book.
Click to expand...

Have you enabled your contacts folder as an address book?
 
Brian,

Can you please give me the steps to:

Enabled your contacts folder as an address book?

Thank you,
Paul
 
carolpm said:
Enabled your contacts folder as an address book?
Click to expand...

Right-click Contacts and choose Properties. Click the Outlook Address Book
tab and check the box that says "Show this folder and an e-mail Address
Book". If that check box is grayed out, then add the Outlook Address Book
service to your mail profile. Exactly how is dependent on your Outlook
version, which you didn't think important enough to mention.
 
Brian,

Sorry the versions I am using are: Outlook 2000 and Word 2000.

Thank you for your continued help.

Paul
 
carolpm said:
Sorry the versions I am using are: Outlook 2000 and Word 2000.
Click to expand...

Are you using Outlook 2000 in Internet Mail Only mode or Corporate and
Workgroup mode? Help>About will tell you.
 
Brian,

I cannot find the wording Internet Email Mode or Corporate adn Workgroup
mode in the Help About area of my Outlook program ?

Please clarify some more for me.

Thank you,
Paul
 
carolpm said:
I cannot find the wording Internet Email Mode or Corporate adn
Workgroup mode in the Help About area of my Outlook program ?
Click to expand...

What are the top two lines in Help>About Microsoft Outlook?
 
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