Not getting attachments from Mac senders

  • Thread starter Thread starter Chris Barnes
  • Start date Start date
C

Chris Barnes

Ok, this seems really weird to me. I have a few folks in my dept who
use Outlook (most of them 2002). They get attachments from most
everyone just fine.

The problem occurs when a person using a Mac (dept head, using Mac OSX)
sends an attachment. They get the message fine, but no attachment.
Well... sort of. If I look at the size of the message, it seems like it
is big enough for the message and attachment - just no "paper clip".

If they read the same message using some other client (Eudora), the
attachment is there. Note I said "same message" - really the EXACT same
message (using Imap), not just a resend or a forward. In this case, the
message has 2 .pdf attachments (not even in the list of dangerous in the
MS KB articles).


I read the archives of this group first (how about that!) and installed
the Attachment Options plugin from
http://www.slovaktech.com/attachmentoptions.htm, thinking it would help.
But alas no dice.

Suggestions?


--

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Chris Barnes AOL IM: CNBarnes
(e-mail address removed) Yahoo IM: chrisnbarnes
Computer Systems Manager ph: 979-845-7801
Department of Physics fax: 979-845-2590
Texas A&M University
 
Repost since I got ZERO responses last time....


Ok, this seems really weird to me. I have a few folks in my dept who
use Outlook (most of them 2002). They get attachments from most
everyone just fine (most people use either Windows or a Linux variant as
their desktop machine).

The problem occurs when a person using a Mac (eg. dept head, using Mac
OSX) sends an attachment. They get the message fine, but no attachment.
Well... sort of. If I look at the size of the message, it seems like it
is big enough for the message and attachment - just no "paper clip".

If they read the same message using some other client (Eudora), the
attachment is there. Note I said "same message" - really the EXACT same
message (using Imap), not just a resend or a forward. In this case, the
message has 2 .pdf attachments (not even in the list of dangerous in the
MS KB articles).


I read the archives of this group first (how about that!) and installed
the Attachment Options plugin from
http://www.slovaktech.com/attachmentoptions.htm, thinking it would help.
But alas no dice.

Suggestions?


--

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
Chris Barnes AOL IM: CNBarnes
(e-mail address removed) Yahoo IM: chrisnbarnes
Computer Systems Manager ph: 979-845-7801
Department of Physics fax: 979-845-2590
Texas A&M University
 
Is the mac email sender encoding settings done properly to encode for any
computer? I ran into that problem across the internet with one of my mac
corresponders. make sure it says encode for any computer with compression
off. and append windows extensions to file names should be checked.
 
Budget Print Center said:
Is the mac email sender encoding settings done properly to encode for
any computer? I ran into that problem across the internet with one
of my mac corresponders. make sure it says encode for any computer
with compression off. and append windows extensions to file names
should be checked.
Click to expand...

Yes. As I said, everyone else in the department can open the attachment
from the mac user just fine. This includes users who are using Outlook
Express, Pegasus, Eudora, pine, elm, the email client that comes with OS
X, and even Incredimail.

The only users that can't open the attachment are the Outlook users.

Still no solution...

--

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
Chris Barnes AOL IM: CNBarnes
(e-mail address removed) Yahoo IM: chrisnbarnes
Computer Systems Manager ph: 979-845-7801
Department of Physics fax: 979-845-2590
Texas A&M University
 
3rd try, since I got ZERO answers the first 2 times.
Surely *someone* has had this happen... If not, how do I file a bug
report with MS?



Ok, this seems really weird to me. I have a few folks in my dept who
use Outlook (most of them 2002). They get attachments from most
everyone just fine (most people use either Windows or a Linux variant as
their desktop machine).

The problem occurs when a person using a Mac (eg. dept head, using Mac
OSX) sends an attachment. They get the message fine, but no attachment.
Well... sort of. If I look at the size of the message, it seems like it
is big enough for the message and attachment - just no "paper clip".

If they read the same message using some other client (Eudora), the
attachment is there. Note I said "same message" - really the EXACT same
message (using Imap), not just a resend or a forward. In this case, the
message has 2 .pdf attachments (not even in the list of dangerous in the
MS KB articles).


I read the archives of this group first (how about that!) and installed
the Attachment Options plugin from
http://www.slovaktech.com/attachmentoptions.htm, thinking it would help.
But alas no dice.

Suggestions?


--

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
Chris Barnes AOL IM: CNBarnes
(e-mail address removed) Yahoo IM: chrisnbarnes
Computer Systems Manager ph: 979-845-7801
Department of Physics fax: 979-845-2590
Texas A&M University
 
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