Norton uninstall messed up outlook

  • Thread starter Thread starter Mr Mister
  • Start date Start date
M

Mr Mister

using:
Win2k
Kerio Personal Firewall
Avast Antivirus
Outlook 2003

I originally had the above setup and it worked fine.

However, I tried out Norton Internet Security 2003, but NIS kept
crashing so I reverted to the above.

I'm now in a situation whereby Outlook does not seem to send out data
to ANY port, It just can't seem to connect to my pop3 or smtp
settings, or even my antivirus proxy (I have tried my proper mail
servernames, and also "localhost"), but Outlook does not send out any
traffic.

Normally a "Send/recieve" in Outlook will be noted by the firewall,
but there ain't no traffic, locally or externally. Kerio just doesn't
see Outlook connecting to any port local or external in it's status
window.

Has NIS jiggled some registry setting and when I uninstalled did not
put it back correctly?

I have created a new mail profile in Control Panel > Mail, and that
didn't work

Is there anyway I get Outlook working again??
 
I think you can better ask this in a newsgroup that discussed Norton or
networkconnections. Can you use Telnet to connect to port 25 or port 110?
Open a command prompt and type:
c:\Telnet servername.domain.com 110

--
Roady
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Roady said:
I think you can better ask this in a newsgroup that discussed Norton or
networkconnections. Can you use Telnet to connect to port 25 or port 110?
Open a command prompt and type:
c:\Telnet servername.domain.com 110
Click to expand...

I can telnet to my smtp and pop providers ok
and telnet to the local smtp and pop proxies of the antivirus software
fine,

and other mail clients can read my mail fine

It's just that the issue is with Outlook not actually sending out or
doing anything at all (hence I post to this group ;-) )

I thought might be an easy thing to do (to undo the damage norton did)
 
See if there is still an Norton add-on listed in Outlook
Tools-> Options-> tab Other-> button Advanced E-mail Options...

--
Roady
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