Norton Anti-spam & Outlook 2002 SP3 Freezes

[Anonymous]

I have Norton Anti-spam (from Norton Internet Security)
integrated with Outlook 2002. Every time I click on the
button "This is Spam" or "This is not Spam" on the
integrated Norton Anti-spam Outlook Plug-in tool bar, the
message from Outlook [A program is trying to access e-
mail addresses you have in Outlook. If this is
unexpected, it may be a virus and you should
choose "no".] would appear. After selecting either "Yes"
or "No", Norton Anti-spam would do its job then the
buttons and menus on Outlook would freeze. I can still
navigate my folders and read my messages but I cannot
click on any buttons or click on the drop down menus. Any
ideas or solutions?

 

[Diane Poremsky]

Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.
http://www.slipstick.com/outlook/ol2002sp3.htm#problems

 

[Sal Sessa]

unexpected, it may be a virus and you should
choose "no".] would appear. After selecting <<<<

Mine is updated and does the same thing (although it does not freeze.)

My question is, are you supposed to say "yes" or "no" to the prompt?
And a statement would be "what a pain" as you have to click it for
each spam message (kind of defeats the programs efficiency with spam.)

Am I missing something in the process?

TIA,

SAS