nortel blocking issue

  • Thread starter Thread starter sandy
  • Start date Start date
S

sandy

I am trying to upgrade to XP from ME. I have an app,
Nortel's "Extranet Client Access" that I no longer use. XP
says it is blocking the upgrade. I try to REMOVE it. I get
a severe error that C:\windows\system\DLL32.DLL could not
be loaded by the Uninstall program and the app cannot be
removed. So, I am hosed. DLL32.DLL of course is there.
I've searched Nortel's website for hours, no help. How can
I get around this?
 
Reinstall the Nortel program, then proceed to uninstall it.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

-----------------------------------------------------------------------------------


| I am trying to upgrade to XP from ME. I have an app,
| Nortel's "Extranet Client Access" that I no longer use. XP
| says it is blocking the upgrade. I try to REMOVE it. I get
| a severe error that C:\windows\system\DLL32.DLL could not
| be loaded by the Uninstall program and the app cannot be
| removed. So, I am hosed. DLL32.DLL of course is there.
| I've searched Nortel's website for hours, no help. How can
| I get around this?
 
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