Normal dot problem

  • Thread starter Thread starter Jumi & Shirley Butler
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Jumi & Shirley Butler

The problem started with Word opening realllllly slow. (Win 98, Ofc
2000, 80G Hard Drive, 466mhz - if needed to respond.) I have monitored
the newsgroup and tried some of the potential solutions, ie, started
word from icon using CTRL key, checked for corrupted registry file,
only one Normal.dot, etc.

Nothing really worked. BUT, I find this interesting. If I delete
Normal.dot, Word opens really fast. . . . But, when I exit Word (not
having typed a character or changing anything, it will ask if I want
to save changes to Doc 1 (I say 'no'); then it says 'changes have been
made which affect Global template, do I want to save those?' If I
say no and just exit; when I open Word again, it opens really fast.
(Then, of course, if I search for Normal.dot, it doesn't exist). If I
had said yes to saving changes (even tho I made no changes) then when
I open Word again, it opens sloooowwww again!

This is driving me nuts! Any suggestions?

To reply by mail, remove 'nick'.

Shirley B.

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"Making a way out of no way is sometimes the only way"
Dr. Johnnetta B. Cole
 
My guess is that you have Norton Antivirus and have the Office Plug-In
installed. If so, you should disable it.
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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Thanks Charles but not the case here. I use Zone Alarm as both a
firewall and antivirus program. It's been installed for a long time,
and the Word problem developed just a while ago.

To reply by mail, remove 'nick'.

Shirley B.


On Tue, 19 Oct 2004 08:04:25 -0500, "Charles Kenyon"

~My guess is that you have Norton Antivirus and have the Office
Plug-In
~installed. If so, you should disable it.
 
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