Non-Exchange Auto-reply issues in Outlook XP

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news.microsoft.com

I am trying to impersonate an "out of office" style autoreply for a Outlook
XP user who is using POP3 with a PST file.

The user is trying to setup an email ordering system for their store, and
they want any email received to automatically generate a reply from a
template, basically saying "thanks for ordering, it will ready in 10."

I have set up the rule to apply to all incoming message, it replies with a
template, prints the email and marks the message as read.

The rule runs, but only against the first email from any user. If you send
an email, and then another one 10 minutes later, your first email will be
the only one replied to.

It appears that this tracking is reset by closing Outlook and opening it
again. The users wants to be able to simply leave the outlook open for days
at a time, just grabbing the orders off the printer. As it works at the
moment, regular customers will not get an email every time they order after
their first time.

Is there some setting that a rule will only reply to a single user once that
I can turn off somewhere?

Any other ideas?

Clayton
 
Well, in that sense it is indeed impersonating Out of Office, because that
replies only once per sender to prevent mail loops. This is a good thing -
imagine what could happen if autoreply met autoreply....

Check your rules settings, tho.
 
I understand that, and the issue of a looping message can be an issue, but
it doesn't answer my problem.

Clayton
"Lanwench [MVP - Exchange]"
 
Not sure where to tell you to look in your rule settings, but the problem
lies there...perhaps someone else can reply with more info.

news.microsoft.com said:
I understand that, and the issue of a looping message can be an
issue, but it doesn't answer my problem.

Clayton
"Lanwench [MVP - Exchange]"
Well, in that sense it is indeed impersonating Out of Office,
because that replies only once per sender to prevent mail loops.
This is a good thing - imagine what could happen if autoreply met
autoreply....

Check your rules settings, tho.
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