No XP CD came with computer

  • Thread starter Thread starter Corbell
  • Start date Start date
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Corbell

I have a HP computer I bought at fry's. XP was installed on the hard drive.
It did not come with a CD.

If the hard drive was to fail or if I need to reinstall can I make a
back up install XP system CD?

If I wish to remove this hard drive and put in a larger one. I have to
buy the XP software again?
 
Most HP computers have a "hidden partition" that contains the
files necessary to restore Windows XP to the same state it was
in when you first turned on your HP computer. If you wish to have
the actual HP Restore CDs, you'll need to contact HP support
and request them (a slight fee is involved).

Now, if you wish to install a different drive, then the Restore
CDs probably will not work. Again, you'll have to contact
HP support and pose your question to them.

Microsoft does not dictate to OEM's, such as HP, as to the
method of restoring Windows XP....only that there is a method.

--
Nicholas

-----------------------------------------------------------------------------------------


| I have a HP computer I bought at fry's. XP was installed on the hard drive.
| It did not come with a CD.
|
| If the hard drive was to fail or if I need to reinstall can I make a
| back up install XP system CD?
|
| If I wish to remove this hard drive and put in a larger one. I have to
| buy the XP software again?
 
Not with HP; they put the recovery on the hard drive.

To the OP: Call HP and see if they'll sell you the recovery set on CDs. And
while you're at it, find out if the recovery set will work if you install a
larger hard drive, and whether it will use all the space or just format the
drive to the original specs.
 
Hi:
I have two hp computers equipped with XP Home Editions.
About a couple of weeks ago, one of XPs, mine got crashed
after failed 'Upgrade' on one of softwares.
I hit 'F10,' but nothing happened, ... just blank
screen. Repeatedly, in my panic situation, I did
hit 'F8' 'F10' alternatively and continuosly. Still, no
XP, no windows, ... then I contacted 'HP Techi.' that
costs abt. $2.75 per minute, ... but this techi. was kind
enough to give me very quick but appropriate answer,
saying that I just reinstalled XP by using Restore CDs
that I obtained through HP Customer-service few months
ago. Even didn't take a minute for me to get the answer.
Just, few seconds after my explanation about the screen.
Afterwards, XP and Windows started showing up REALLY
Good! So happy to see XP!!!

However, this 'Recover CDs'(abt. 8 CDs) "free of
charge," is only for 'non-modified HD,' completely in
the state of the 'Factory-Installed XP.' The techi. said
that those CDs can use for both XPs, for my son's and
mine as long as we do not modify and keep 'Factory-
installed state.'

For me, back in the early of Spring, it took just few
days' wait to get CDs after phone call. I live in the
East Coast.
Annie E.
 
Donald said:
Sounds like a question you should be asking the Fry sales people (yeh,
I know).
Click to expand...
You have just discovered why I tell all my customers not to buy HP's. If
you want a backup CD, you'll need to call HP and they will sell you
one.

Malke
 
I thought companies had to provide an oem or a restore copy, retail
copy at the time they consumer purchases the computer. Also, I didn't
think Mircosoft allowed companies to sell their restore cd for a
price. I also thought that this was in their agreement with
Microsoft.

If it is not in their agreement. Microsoft needs to change it.


Greg P Rozelle
 
Greg said:
I thought companies had to provide an oem or a restore copy, retail
copy at the time they consumer purchases the computer. Also, I didn't
think Mircosoft allowed companies to sell their restore cd for a
price. I also thought that this was in their agreement with
Microsoft.
Click to expand...

This has been addressed many times in this newsgroup. An OEM has to
provide some means of recovery. It does not have to give the end buyer
a CD although for lots of reasons it is much better for the end buyer
if they do get one.

Malke
 
Greg said:
I thought companies had to provide an oem or a restore copy, retail
copy at the time they consumer purchases the computer. Also, I didn't
think Mircosoft allowed companies to sell their restore cd for a
price. I also thought that this was in their agreement with
Microsoft.

If it is not in their agreement. Microsoft needs to change it.
Click to expand...

All they are required to do is provide a means of restoring to
ex-factory state. Some interpret this as met by providing files in a
separate partition of the hard disk. I agree that this should be
changed - meanwhile buyers need to check. Unfortunately the novice does
not know about the matters, so does not check.
 
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