No winword.exe task running

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Guest

I have two users on my laptop, the primary user I created when it was new,
and a second network user for my work.

Recently, on my primary user account, I have noticed that when I try to
create a new e-mail message, I get an error that says that Word, my chosen
e-mail editor, is not available or not installed. Outlook then opens its own
e-mail editor.

On the network user, this is not the case. Word opens just fine. Also, if
I open and close Word on the primary user, I do not have that problem.

I have traced it to the winword.exe task is the Task Manager. If
winword.exe is running, then Outlook can open Word to edit e-mail messages.

The Start-Up folders are the same for both users. Osa.exe is started from
the All.Users Start-Up folder.

So how do I get winword.exe to start as a task when I log on as the primary
user?
 
It might help to set msoutlook as the default email editor while logged into
the profile. control panel > add/remove software > set access / default
programs.
 
hmm, sorry that i don't have any other methods in mind. if the help and
support at microsoft couldn't help...... maybe getting a profile hive
cleaner from microsoft.com may resolve this as it sounds like an issue with
profiles. and since there is a network involved it could also be something
to do with "msexchange" if you are you winxp pro or something. the other
would possibly be to use the file > send in msword for a test document.
Selecting each of the options may help reveal a problem for you with regards
to the outlook. also, maybe doing a detect and repair of the msoffice, while
your in the troubled profile can help too.....
 
i do note that when i create a new message in msoutlook i can see under the
help that msword is the editor, eventhough it doesn't have all the msword
regular toolbars. If you select a new document from template>email in word,
there will be an email doc produced for sending....... maybe putting a
button of the email template on the toolbar will help too...
 
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