No welcome screen and no ability to logon

  • Thread starter Thread starter Thomas Geery
  • Start date Start date
T

Thomas Geery

Got a system that had a CPU go south and the system had several reboots and
crashes. Got the computer back on its feet and it booted, did a hard drive
check with chkdsk during boot, then came up but had some problems.

Ran Norton Windoctor on the registry, which I realize was probably a mistake
as opposed to doing a system restore, and then when I logged off and
rebooted, the system only comes up to a blue (NOT a BSOD screen) Windows
logo screen and no Welcome screen or logon dialog of any kind. The computer
just sits there with the pretty blue screen and the Windows XP logo.

I can access the network shares from the LAN but cannot logon through Remote
Desktop either, same thing happens. Tried a repair install and the repair
finds the original installation and performs the repair install, but same
problem when the system has completed the install.

Tried Knowledge Base tip that has you copy the registry files from
\windows\repair over to \windows\system32\config (tip #307545) and still no
joy.

There has got to be a way to get this system back on its feet... I cloned
the drive before starting any work to save the data but there are a couple
of encrypted folders on the drive that I probably will loose access to if I
can't get the system back up.

Does anyone have a suggestion that might be helpful, please? I would
appreciate any and all suggestions...

Thanks in advance...

T Geery...
 
Try booting to xp cd,recovery,press enter key for password,then type:
CHKDSK C: /R When its thru,type:EXIT Let xp start up,if it doesnt,restart
computer,tap the F8 key,select safe mode,enter as administrator.
 
Can you get to Safe Mode or Safe Mode w/command only thru F8?
If yes do "System Restore". Can be done from Safe mode or safe mode with
command promt only.

Did you complete all steps in referenced article?

If not concerned with personal data, do "Clean Install" not "repair install".
 
When you're at that nice blue screen what happens if you press control, alt
,del. If you hold it for a couple of seconds do you get an old style login
screen otherwise if you press the combination as normal do you get task
manager. If you get the login screen then try out your user name & password,
if you get task manager then try the run command and type explorer.exe.

hope that does something
Neil
 
neil said:
When you're at that nice blue screen what happens if you press control, alt
,del. If you hold it for a couple of seconds do you get an old style login
screen otherwise if you press the combination as normal do you get task
manager. If you get the login screen then try out your user name & password,
if you get task manager then try the run command and type explorer.exe.

hope that does something
Neil
Click to expand...

I'll try holding it down for a few seconds but I have tried it and not
gotten anything at all... I'll try holding it down though and post back...

T
 
Thomas Geery @cox.net> said:
Got a system that had a CPU go south and the system had several reboots
and
crashes. Got the computer back on its feet and it booted, did a hard
drive
check with chkdsk during boot, then came up but had some problems.

Ran Norton Windoctor on the registry, which I realize was probably a
mistake
as opposed to doing a system restore, and then when I logged off and
rebooted, the system only comes up to a blue (NOT a BSOD screen) Windows
logo screen and no Welcome screen or logon dialog of any kind. The
computer
just sits there with the pretty blue screen and the Windows XP logo.

I can access the network shares from the LAN but cannot logon through
Remote
Desktop either, same thing happens. Tried a repair install and the repair
finds the original installation and performs the repair install, but same
problem when the system has completed the install.

Tried Knowledge Base tip that has you copy the registry files from
\windows\repair over to \windows\system32\config (tip #307545) and still
no
joy.

There has got to be a way to get this system back on its feet... I cloned
the drive before starting any work to save the data but there are a couple
of encrypted folders on the drive that I probably will loose access to if
I
can't get the system back up.

Does anyone have a suggestion that might be helpful, please? I would
appreciate any and all suggestions...
Click to expand...


When you are at the screen, try the ALT-TAB combination, the welcome screen
may be hiding behind the screen you are seeing.

Backup or export your Encryption key, so if you had to install windows on
another drive you then could get you encrypted data.

Best practices for the Encrypting File System
http://support.microsoft.com/?kbid=223316
 
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