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Len Cuff

Friend is having major problems. He is unable to browse any web pages
after removing some adware/malware? He can ping DNS servers fine so
connection is there but TCPIP isn't working. I tried WinSock Xp Fix as
this cured another PC with the same problem but it won't fix this one.

Any other ideas please?

TIA


cheers,
Len
 
thecuffs said:
Friend is having major problems. He is unable to browse any
web pages
after removing some adware/malware? He can ping DNS servers
fine so
connection is there but TCPIP isn't working. I tried WinSock
Xp Fix as
this cured another PC with the same problem but it won't fix
this one.

Any other ideas please?

TIA


cheers,
Len
Click to expand...

Try doing this:

Click the START Menu
Click Run...
Type in : cmd
Press OK.
This will get you a DOS like commando promt. Use the following
commands in the respective order there.

ipconfig /release
ipconfig /renew

If it fails , please post the results here. GOod luck :D
 
Try doing this:

Click the START Menu
Click Run...
Type in : cmd
Press OK.
This will get you a DOS like commando promt. Use the following
commands in the respective order there.

ipconfig /release
ipconfig /renew

If it fails , please post the results here. GOod luck :D
Click to expand...

DNS won't work at all so I got him to set up a fixed IP which works at
the ping level but not TCPIP.

cheers,
Len
 
thecuffs said:
 > > Friend is having major problems. He is unable to
browse any
 > > web pages
 > > after removing some adware/malware? He can ping DNS
servers
 > > fine so
 > > connection is there but TCPIP isn't working. I tried
WinSock
 > > Xp Fix as
 > > this cured another PC with the same problem but it
won't fix
 > > this one.
 > >
 > > Any other ideas please?
 > >
 > > TIA
 > >
 > >
 > > cheers,
 > > Len

DNS won't work at all so I got him to set up a fixed IP which
works at
the ping level but not TCPIP.

cheers,
Len
Click to expand...

Is he behind a router? If yes , what is his Internet Service Provider?
 
Is he behind a router? If yes , what is his Internet Service Provider?
Click to expand...

He is behind a router/adsl modem (Wannadoo ISP) BUT they have a second
PC connected to the router and this one works absolutely fine! They
have just tried a repair of the installation and they still get the
same problem ! Network connection status shows a private IP assigned
NOT from DHCP as it's set up to be. DHCP server must be OK as the
second PC is getting an IP from the router As posted earlier, if he
sets up a manual IP he can ping DNS servers fine BUT still no TCPIP
working. I suspect they are now going to reformat and reinstall from
scratch and if that doesn't fix it then where next !!



cheers,
Len
 
thecuffs said:
 > > On 27 Mar 2005 19:32:07 -0500, TempEcho
 > > <[email protected]> wrote:
 > >
  > > >"thecuffs" wrote:
 > >  > > Friend is having major problems. He
is unable to
 > > browse any
 > >  > > web pages
 > >  > > after removing some adware/malware?
He can ping DNS
 > > servers
 > >  > > fine so
 > >  > > connection is there but TCPIP isn't
working. I tried
 > > WinSock
 > >  > > Xp Fix as
 > >  > > this cured another PC with the same
problem but it
 > > won't fix
 > >  > > this one.
 > >  > >
 > >  > > Any other ideas please?
 > >  > >
 > >  > > TIA
 > >  > >
 > >  > >
 > >  > > cheers,
 > >  > > Len
  > > >
  > > >Try doing this:
  > > >
  > > >Click the START Menu
  > > >Click Run...
  > > >Type in : cmd
  > > >Press OK.
  > > >This will get you a DOS like commando promt.
Use the
 > > following
  > > >commands in the respective order there.
  > > >
  > > >ipconfig /release
  > > >ipconfig /renew
  > > >
  > > >If it fails , please post the results here.
GOod luck :D
 > >
 > > DNS won't work at all so I got him to set up a fixed
IP which
 > > works at
 > > the ping level but not TCPIP.
 > >
 > > cheers,
 > > Len
Provider?

He is behind a router/adsl modem (Wannadoo ISP) BUT they have
a second
PC connected to the router and this one works absolutely fine!
They
have just tried a repair of the installation and they still
get the
same problem ! Network connection status shows a private IP
assigned
NOT from DHCP as it's set up to be. DHCP server must be OK as
the
second PC is getting an IP from the router As posted earlier,
if he
sets up a manual IP he can ping DNS servers fine BUT still no
TCPIP
working. I suspect they are now going to reformat and
reinstall from
scratch and if that doesn't fix it then where next !!



cheers,
Len
Click to expand...

well , you could try changing the LAN setting and set the lease time
per IP adres to "Forever" , then turn on and off the router and
modem , and go to Status , then to Internet Connection , and Release /
Renew the routers connection. If you dont have names like that in your
router , try finding the apropriate setting... Good luck!
 
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