no sound

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

HI,
I need help, have no sound on my computer, deleted some old documents, and
think i might have deleted the "sound program" for windows xp. HAve no start
up sounds, no microphone, no game sound etc.
CAn i just reload the back up disc, if so will i loose any work i have
saved by doing so.
Any help greatly received

paula
 
Paula, go to Control Panel>Sound and Audio Devices>Look under each
Heading ( Sound, Volume, Hardware etc) and
if you see greyed out or yellow marks next to audio devices in
Hardware or anything else that looks not right. Post back
here with what you found and the name of your Audio Device. You could
find that in Start>All Programs>Accessories>
System Tools>System Information>Components>Sound Devices. Look at
first two lines in rt pane. It should tell you
what audio device you have. Don't use the recovery disk unless you
want to start over completely
 
Hi Rich Barry

Have done as you send, bit of a long rely,......sorry
First one... Volume..... no sound device......Audio.......All 3 (sound
playback, sond recording, midid music player), nothing.... said default
device couldnt click on anything......Voice.... (Voice playback, voice
recording) Same as above.. default device, nothing to click......
Hardware..... Realtek AC'97 Audio properties.....message said... windows can
not open the device for this hardware. The driver is either corrupt or
missing, code 39.......gave troubleshoot, but when clicked the box was empty.

Treid your second advice.....said RealteckAC 97 audio ...... status ...
Error


Looks like i still need help....lol
paula
 
Rich Barry said:
Paula, go to Control Panel>Sound and Audio Devices>Look under each Heading ( Sound, Volume, Hardware etc) and if you see greyed out or yellow marks next to audio devices in Hardware or anything else that looks not right.
Click to expand...


Where is this? My computer doesn't have it.
 
if anyone can help me with this same problem- i tried downloading this file
that realtek file- and it comes with an error message- can not download file-
550 WDM_A387.exe. no such file or directory
 
Rich Barry said:
Hi PaulaJane
I hope you have the sound problem solved by now. If not, go here and
download and install the latest Realtek driver
http://www.softwarepatch.com/utilities/ac97.html




I have tried everything mentioned and nothing works. Went to the site recommended,did the scan and now they want me to buy the product. I thought it wa free? id I go to the wrong one? Am looking for" Realtek C97 Audio"? thanks in advance.
Click to expand...
 
I went to System Information and under "problem devices" it says Multimedia
Audio Controller (then a bunch of letters and numbers). This device is not
--- I assume it would say not working or not connected. Now what?
 
I have the same problem. Now what?

paulajane1968 said:
Hi Rich Barry

Have done as you send, bit of a long rely,......sorry
First one... Volume..... no sound device......Audio.......All 3 (sound
playback, sond recording, midid music player), nothing.... said default
device couldnt click on anything......Voice.... (Voice playback, voice
recording) Same as above.. default device, nothing to click......
Hardware..... Realtek AC'97 Audio properties.....message said... windows can
not open the device for this hardware. The driver is either corrupt or
missing, code 39.......gave troubleshoot, but when clicked the box was empty.

Treid your second advice.....said RealteckAC 97 audio ...... status ...
Error


Looks like i still need help....lol
paula
Click to expand...
 
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