no response to Oct12 '05 question

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I posted a question on Oct12, but there has been no response as of Oct19 --
did I post it wrong? Do I need some kind of account or something? The
subject was "Outloon 2000 SP3 can't use HTML stationary"
 
A lack of response usually means:

-- No one knows the answer.

-- The answer is, "No you can't do that," and everyone is tired of giving that answer.

-- The question is an FAQ, and everyone is tired of giving the answer. (Unlikely, because most of the MVPs, at least, can answer an FAQ in just a few seconds.)

-- No one understands your question. You can help by making sure you've provided Outlook version and mail configuration details, exact text of any error messages, and other detailed problem symptoms. You can always reply to your own message to give more information or rephrase the questions.

-- Everyone is busy putting out fires or laying in the hammock.

While you're waiting, why not search the archives at http://groups.google.com/groups?hl=en&lr=lang_en&safe=off&group=microsoft.public.outlook to see if someone has already provided an answer to a similar question earlier?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Thanks, but none of the possibilities seems applicable (except maybe the
fires/hammock part) I'll try simplifying the question by deleting some
auxiliary information:

When I try to compose a new message using HTML stationary, the message
window opens, displays the stationary for 1 second, and then goes blank. The
image and graphic both disappear. Sometimes there is something that looks
like a placeholder for an image, other times it is all blank. It used to
work, but just stopped working one day for no apparent reason. I am running
Outlook 2000 SP3, using stationary from Microsoft. What should I do to
regain the ability to use HTML stationary? (My Outlook configuration IS set
to use HTML.)

I couldn't find anything in the FAQ, which I checked out before posting in
the first place. There are no error messages. The discussions on Google all
seem to be simple stuff about enabling HTML in the first place, which I have
already done. The HTML stationary used to work, but stopped spontaneously.
 
Back
Top