No Paging File

  • Thread starter Thread starter Lynne
  • Start date Start date
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Lynne

My PC had several SpyWare programs on it and when I tried
to get rid of them, I lost some of my drivers/key files.
In an attempt to get them back, I reloaded XP but now it
made the problem worse. The PC appears to boot
properly. I log on and then it freezes. The only thing
that will work is Task Manager. When I do a shut down,
it tells me the Explorer.exe is not responding.

It also tells me my paging file is non existant or set to
0 and how to fix it. I ahve tried multiple times to
reset it but it never takes.

I have tried to reset it in SAFE mode also. It appears
to work fine, but when it restarts, still no paging file.

Help.
 
I would run error checking on your hard drive. That will
tell you if you have problems on your hard drive and
cleans up inconsistencies in windows. If you need help on
error checking , Open help and support and search
for "error checking"
 
Are you by any chance running NAV 2004 with Autoprotect on during system
boot? If so, there is a known problem with this Autoprotect setting in
NAV2004 that prevents resizing the pagefile (& also moves it on every
reboot). I do not think it exists with earlier versions of NAV though.


To disable the Auto-Protect advanced option, perform the steps provided
below:

1. Start Norton AntiVirus (NAV).
2. Click on Options.
3. Double click on Auto-Protect under System.
4. Click on Advanced.
5. Under 'How to increase Windows start up protection' uncheck 'Load
Auto-Protect during system boot'.
6. Click on OK.
7. Restart the computer and check whether the issue persists.


To check whether your Norton AntiVirus is working properly, you can perform
an EICAR test. Refer to the link provided below to perform an EICAR test:

Title: 'How to use the EICAR test string to test Norton AntiVirus'
Document ID: 19975295056
Web URL: http://service1.symantec.com/SUPPORT/nav.nsf/docid/19975295056
 
Lynne said:
My PC had several SpyWare programs on it and when I tried
to get rid of them, I lost some of my drivers/key files.
In an attempt to get them back, I reloaded XP but now it
made the problem worse. The PC appears to boot
properly. I log on and then it freezes. The only thing
that will work is Task Manager. When I do a shut down,
it tells me the Explorer.exe is not responding.

It also tells me my paging file is non existant or set to
0 and how to fix it. I ahve tried multiple times to
reset it but it never takes.

I have tried to reset it in SAFE mode also. It appears
to work fine, but when it restarts, still no paging file.

Help.

See MVP Alex Nichol's article on virtual memory management in Windows
XP at http://aumha.org/win5/a/xpvm.htm especially the section dealing
with problems.

Good luck



Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
One further point.

Do you have Norton 2004 installed?


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
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