No New Mail Notification--XP--SP2

  • Thread starter Thread starter Kelly Palmer
  • Start date Start date
K

Kelly Palmer

Since I have installed Windows XP service pack 2, I do not always get a
notification that mail has arrived.

I am using Outlook 2000. I have to click on another folder to get the new
messages to show up in my inbox.

Does anyone have this same problem and, if so, have you found a solution?

Thanks,

Kelly
 
I have seen this problem on some clients and at different times, without
finding any solution, some issues points to Antivirus program, which one are
you running?
Is it for all users? Then make sure that you dont block UDP traffic from
Exchange to the client
/Stefan Johansson
 
Kelly Palmer said:
Since I have installed Windows XP service pack 2, I do not always get
a notification that mail has arrived.

I am using Outlook 2000. I have to click on another folder to get
the new messages to show up in my inbox.
Click to expand...

Despite what Stefan Johansson said, this question has been asked and
answered numberous times. The MS Knowledgebase contains the answer in one
of the following articles: http://snipurl.com/ol2000udp
 
I'm very aware of those articles but they havent helped me...
We have standard clients in the same sub connected to the same Exchange and
still some clients needs to swith folders occasionally to see new
emails.(very small number of users, most of them are working just fine)
/Stefan Johansson
 
Kelly said:
Since I have installed Windows XP service pack 2, I do not always get
a notification that mail has arrived.

I am using Outlook 2000. I have to click on another folder to get
the new messages to show up in my inbox.

Does anyone have this same problem and, if so, have you found a
solution?

Thanks,

Kelly
Click to expand...

If you're connecting to an Exchange server, and you have your firewall
enabled in XP (as it is by default in SP2) this is normal. Disable your XP
firewall - if your network is protected at the perimeter, this should be
fine. Or just allow exceptions for the local subnet therein.
 
Did you disable the windows sp2 firewall?
http://support.microsoft.com/default.aspx?scid=kb;en-us;839226 covers this
problem. (I don't know what was in the url brian posted as I don't click
urls that redirect to unknown sites.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Stefan Johansson said:
I'm very aware of those articles but they havent helped me...
We have standard clients in the same sub connected to the same Exchange
and
still some clients needs to swith folders occasionally to see new
emails.(very small number of users, most of them are working just fine)
/Stefan Johansson
Click to expand...
 
FYI for anyone who is interested...............

I applied SP1a and SP3 for Outlook and this corrected my problem.

Thanks to everyone for their help!
 
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