No network access for XP Home machine

[Guest]

I have two machines networked thru a Westell Versalink 327A DSL router/modem.
Prior, I had two machines running MS Win 98 SE, SR2 installed. Both machines
had full access to files and connected devices on the other (all drives and
connected printers).

Subsequently, I replaced one machine with a brand new Compaq which came with
XP Home installed. The older machine has always had full access to the new
one, BUT NOT vis versa. The XP machine can see the name of the older machine,
but has no drive or peripheral access. Both machines can ping the router and
the other machine successfully. Both machines have unrestricted internet
access through the router and both can access the router configuration pages.

Unfortunately, the only printer is attached to the older machine and it's
not been accessible. I have shutoff all firewall stuff on the XP machine and
tried temporarily shutting down Zone Alarm on the older machine, which is the
only firewall product running on it.

I've installed a lot of networks, but have run out of ideas with this mess.
I suspect that XP Home is network crippled, but have nothing specific to base
that on. I've tried the network wizard a lot of times. HELP!!!!

 

[Jack]

Hi
May be this can Help: http://www.ezlan.net/sharing.html
Jack (MVP-Networking).

 

[Guest]

I've checked a bunch of things, disabled the concurrent NetBui I had running
and now have only TCP/IP enabled. The old machine still has no problem
accessing the XP machine, but not the other way around. I had a perfectly
functioning network (for years) before XP Home showed up this year. I
doulble checked the firewall stuff, enabled a range of IP addresses which
include both machines at both ends in Zone Alarm, which is on both machines.
I'm out of good ideas.

 

[Hans-Georg Michna]

I've checked a bunch of things, disabled the concurrent NetBui I had running
and now have only TCP/IP enabled. The old machine still has no problem
accessing the XP machine, but not the other way around. I had a perfectly
functioning network (for years) before XP Home showed up this year. I
doulble checked the firewall stuff, enabled a range of IP addresses which
include both machines at both ends in Zone Alarm, which is on both machines.
I'm out of good ideas.

Jim,

you could go to http://winhlp.com/ and use the Network Problem
Solver. Fill in the form and read the results carefully.

Hans-Georg

 

[Guest]

Still no joy!
Jim

Jim,

you could go to http://winhlp.com/ and use the Network Problem
Solver. Fill in the form and read the results carefully.

Hans-Georg

 

[Hans-Georg Michna]

"Hans-Georg Michna" wrote:

Still no joy!

Jim,

oh, that's a rare and interesting case. Please fill in the form
once more and copy the Selections line at the end of the form,
just above the three buttons, into your next reply. Then we can
go through the measures you have taken and find out why they
didn't work.

Hans-Georg

 

[Guest]

Another interesting thing ... when I enabled 'guest' logon using <net user
guest /active:yes>, the system appeared to accept the command (no error
message), but guest does not appear as a logon choice. Prior, I had used the
cmd line stuff to ensure guest had a null password. Tried rebooting, etc.,
to no avail. If I could get a restore opsys disk, I would install W98SE,
but am concerned about drivers for some of the new machine's hdwr.

I will retry the form again.

Jim

 

[Guest]

Selections: ip=1 ping=1 computer_not_accessible=1 computers_or_shares_missing=1

See above per your suggestion.

Jim

 

[Hans-Georg Michna]

Selections: ip=1 ping=1 computer_not_accessible=1 computers_or_shares_missing=1

Jim,

it is better to fill the form entirely, not just part of it.

Hans-Georg

 

[Guest]

I checked Netbios over TCP/IP, since that had high relevance ... no help
there. Also, executed <netsh winsock reset>, no help there either.
Jim

The whole form follows:

Select your computer's symptoms below.

Network adapter not visible or connection not visible in Network
Connections or Device Manager.
Or, if you try to assign a fixed IP address to a new adapter, you may get
the error message: The IP address XXX.XXX.XXX.XXX you have entered for this
network adapter is already assigned to another adapter ...

I get the error message: LAN Connection – A network cable is unplugged
I get the warning: Limited or no connectivity
The problem occurs only on a wireless connection.
The Networking Wizard does not run to completion.
The computer runs Windows XP Home Edition. [os=0]
The computer runs Windows XP Professional and Simple File Sharing is
enabled. [os=1]
You can check this by opening Windows Explorer and selecting the commands
Tools, Folder options, View, Advanced settings.

The computer runs Windows XP Professional and Simple File Sharing is
disabled, i.e. the computer uses Classic File Sharing. [os=2]
Not at all—The problem function never works. The problem is always there.
[sporadic=0]
Sporadic—The problem function works sometimes and sometimes it doesn't or
it works for some time and then stops. [sporadic=1]
Slow or delayed—The problem function works correctly, but is slow, or it
doesn't work at first, for some time, but later works correctly. [sporadic=2]
The computer is portable and connects to different networks.

IP (Internet Protocol)
Other transport protocols beside TCP/IP are installed, like IPX (NWLink),
NetBEUI, or IPv6.
To find out, right-click on Network Neighborhood or My Network Places, click
on Properties, right-click on LAN Connection, click on Properties.

For the following choices you need to know the IP address of your
computer's LAN adapter. To find it, open a command line window and enter the
command: ipconfig
The display shows the IP addresses of all adapters, subnet masks, and the
standard gateway to the Internet, if any.

The LAN adapter IP address is: 0.0.0.0 (i.e. no valid IP address). [ip=3]
The LAN adapter IP address begins with 169.254. (i.e. an APIPA IP address).
[ip=2]
You may get the warning: Limited or no connectivity

The LAN adapter IP address begins with 192.168. or 172.16. - 172.31. or 10.
(i.e. a private network IP address). [ip=1]
The LAN adapter IP address is none of the above (i.e. a genuine Internet
address). [ip=0]
NetBIOS node type is Peer-to-Peer and I have no WINS server.
Open a command line window and enter the command: ipconfig /all

Look for the NetBIOS node type, which may be Hybrid, Unknown, Mixed, or
Peer-to-Peer.

ping 127.0.0.1 doesn't work. [ping=4]
Open a command line window and enter the command: ping 127.0.0.1

ping localhost doesn't work. [ping=3]
Enter the command literally: ping localhost

ping w3.org on the Internet doesn't work. [ping=2]
Establish an Internet connection, then enter the command: ping w3.org

ping computername inside the LAN doesn't work. [ping=1]
Replace computername with the name of another computer in your LAN. Enter
the command ping, followed by a space and then the actual computername of the
other computer in your LAN.

ping works without problems. [ping=0]

Firewall
I have disabled the firewall, get firewall warnings for no protection, and
want to get rid of these warnings.
I have a third party firewall or antivirus software or a proxy server
installed.

Internet connection
I cannot create a remote access or dial-up network connection. All items on
the "Network Connection" page of the New Connection Wizard are unavailable
(greyed out). Possible error messages:
Cannot load Remote Access Connection Manager. Error 711
The Network Connections folder is empty.
The Internet Connection Sharing and Internet Connection Firewall (ICF)
services do not start because of a dependency failure.
System log Event ID: 7023 or 20035
Could not start the Remote Access Connection Manager service on Local
Computer. Error 5: Access is denied.
Connection failed. Your Windows network is not properly configured.
Could not start the Remote Access Connection Manager service on local
computer. Error 1068.
Could not start the Remote Access Auto Connection Manager service on local
computer. Error 1068. The dependency service or group failed to start.


Network Neighborhood or My Network Places
I get the error message: \\computer is not accessible ... The network path
was not found.
(Instead of the word computer the computer name is shown.)

I get the error message: Workgroup is not accessible. Or I observe one of
the following symptoms.
I cannot access shares on other computers.
I cannot locate other computers in the workgroup.
When I double-click the workgroup in Network Neighborhood or My Network
Places, I get the error message: Workgroup is not accessible. You might not
have permission to use this network resource. Contact the administrator of
this server to find out if you have access permissions.
I get the error message: Workgroup is not accessible. The list of servers
for this workgroup is not currently available.
(Instead of the word workgroup the name of your workgroup is shown.)

I get the error message: Access denied or a similar message or some
indication that a wrong username or password has been used. Although I have
entered the correct username and password I experience one of the following:
Error message: Access denied
Error 5, for example, "System error 5 has occurred. Access is denied" or
"Error 5: You do not currently have access ..."
Error message: Permission denied
Password prompt for \\computername\IPC$
Dialog box keeps asking for username and password.

Computers or shares or printers are missing in Network Neighborhood or My
Network Places.
The "Entire Network" folder is missing in Windows Explorer under Network
Neighborhood or My Network Places. The Windows Network and workgroups folders
are also missing.

Internet Connection Sharing (ICS)
An ICS client cannot control the Internet connection, e.g. cannot make the
ICS host hang up.

Internet Explorer and Outlook Express
Internet Explorer problem with ftp server
Internet Explorer or Outlook Express cannot find the network.
Internet Explorer cannot completely display some web sites but displays
others perfectly well.
Internet Explorer displays a local content warning when I open documents
with active content from a local disk.
Internet Explorer shows other strange behavior or freezes or crashes.

Other symptoms and error messages
I get a dialog box asking me to Connect as ... or I do not get it, but want
to get it.
Error 1385: Logon failure: The user has not been granted the requested
logon type at this computer.
Unknown error 31 after trying to log on with an empty password.
In Windows Explorer I can see a mapped network drive, but its folders are
not displayed on the right side. Possible error messages are:
Read Access Withdrawn (RAW)
The file system on the server does not support long file names.

Error 0xC0000135 winsrv was not found
I get none of the error messages mentioned above, but I get the error
message: The network path was not found.
I get the error message: Not enough server storage is available to process
this command. Not enough memory to complete transaction. Close some
applications and retry.
I cannot access network shares. On the Windows server the system event log
may contain Event ID: 2011, Source: Srv

Cannot add WebDAV server to Network Neighborhood or My Network Places.
Cannot print to a LPR network printer.
LPR printers are printers that are connected directly to the Ethernet, not
to a computer.

On a Windows 9x or ME computer one or more of its shares are not
automatically reconnected after booting.
Popup messages like those sent by NET SEND do not show up.
The system ignores my hosts file.
There are currently no [domain] logon servers available to service the
logon request.
VPN (Virtual Private Network) does not work.
I have carefully checked all choices in this form and selected the
applicable ones.

Result: 15 hits. 15 chapters opened. Please see below.

The possible solutions to your problem have now been compiled under step 2
below. Normally there is no need to use the Open/Close buttons right now.
Just scroll down and read all of it.

If you have a problem with the result and want to ask about it in one of the
following newsgroups:

microsoft.public.windowsxp.network_web
microsoft.public.de.german.windowsxp.networking
then you can copy and include the following selections text:

Selections: ip=1 ping=1 computer_not_accessible=1
computers_or_shares_missing=1 network_path_not_found=1

 

[Guest]

Well, an update (I find this hard to believe ... it must have something to do
with sunspots or Karma). I did the following, and lo and behold, all of the
shares on the W98SE machine suddenly showed up and I was able to install the
printer sw on the XP machine:

START>Settings>Network Connections> and got to LAN Connection Properties.
Then selected "Autheticate as guest when user or computer information is
unavailable" ... and we now have a home run!!!!

Thanks again for your help thru the XP morass. I've been mucking with this
since early March '05!

 

[Hans-Georg Michna]

Well, an update (I find this hard to believe ... it must have something to do
with sunspots or Karma). I did the following, and lo and behold, all of the
shares on the W98SE machine suddenly showed up and I was able to install the
printer sw on the XP machine:

START>Settings>Network Connections> and got to LAN Connection Properties.
Then selected "Autheticate as guest when user or computer information is
unavailable" ... and we now have a home run!!!!

Thanks again for your help thru the XP morass. I've been mucking with this
since early March '05!

Jim,

good to hear that you could solve the problem. And thanks
particularly for reporting back!

Note that the setting you enabled is a subordinate setting to
802.1X authentication. In theory this subordinate setting should
not have any effect if 802.1X authentication is not used, which
it most likely isn't in your case. (You're most likely not
running a Radius authentication server.) I'll try to find out
more about this apparent defect.

I've added the following subchapter to the
http://winhlp.com/wxnet.htm web page:

802.1X authentication settings

Click on Start, Settings, Network Connections and go to LAN
Connection Properties, Authentication. Disable 802.1X
authentication altogether, unless you have the 802.1X
infrastructure, typically involving a Radius server or similar,
and can actually use IEEE 802.1X authentication.

In that case, leave it selected, but also select "Authenticate
as guest when user or computer information is unavailable". This
will enable you to access files and printers on other computers
on which you have no user account, including Windows 9x or ME
computers.

Hans-Georg