no mail showing in inbox older than today

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

With a fresh install of XP SP2 and Office 2003 SP2 on my desktop I have
nothing showing up in my inbox later than this morning. This was a default
install and I did not make any changes to the settings. My laptop with a
fresh Office 2003 install shows the mail in my inbox.

Where should I look for a setting to make this work? I am using the Messages
view without a preview pane on both machines. In an earlier message in the
forum someons suggested to another user to enable tyhe all mail view. I do
not see a view with that name listed on any menu.
 
Click View | Arrange By | Current View and make sure it's set to "Messages".
Also do you see, in the message list column, the group headings for
"Yesterday", "Sunday", "Last Week" etc.? If so, do they have plus signs?
If so, click the plus sign to expand.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 
Yes the view is set to Messages. I do not see days of the week in any list. I
also have noticed that I don not see the Public Folders on this machine
either.
 
Oh. Now that I read more carefully....

....do you have an Exchange server? At the bottom right does Outlook say
"Connected?" Is the default mail delivery location on your laptop (Tools |
E-mail Accounts | View or Change E-mail Accounts...) set to Personal Folders
File?


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 
Micheal said:
With a fresh install of XP SP2 and Office 2003 SP2 on my desktop I
have nothing showing up in my inbox later than this morning. This was
a default install and I did not make any changes to the settings. My
laptop with a fresh Office 2003 install shows the mail in my inbox.
Click to expand...

If you installed a new copy of both the operating system and Office, this is
exactly what you should see if you're not using an Exchange or IMAP account.
If you are using an Exchange or IMAP account, then you should see what the
other machine sees. What type of account?
 
Yes it is an Exchange server that I connect to. The IT department has been
playing with Exchange 2003 since last spring but we are still using the
previous version of Exchange. On the desktop the Status Bar shows Connected
and the Inbox says "There are no items to show in this view."

The default mail delivery location for the laptop is Personal folders and it
also shows my mailbox in the dropdown list. The workstation just shows the
mailbox.
 
Brian'

It is Exchange 2000.

Brian Tillman said:
If you installed a new copy of both the operating system and Office, this is
exactly what you should see if you're not using an Exchange or IMAP account.
If you are using an Exchange or IMAP account, then you should see what the
other machine sees. What type of account?
Click to expand...
 
The default mail delivery location for the laptop is Personal folders and
it
also shows my mailbox in the dropdown list. The workstation just shows the
mailbox.
Click to expand...

That's the problem. Your laptop is downloading your mail to a Personal
Folders file which removes it from the mailbox. Change the laptop's default
delivery location to the Mailbox. You'll probably have to drag/drop your
messages from the Personal Folders file to the corresponding folder(s) on
the Mailbox after you do that.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 
Bingo! I copied all the mail back to the Mailbox/Inbox after setting the
laptop to save to the Mailbox and after a few minutes the desktop started
seeing mail. In Outlook 2000 there was an advanced setting in the mailserver
setup to leave mail on the server. I do not see it in the setup for Outlook
2003. Is this setting no longer there or has it been placed somewhere else?

Thanks

Micheal
 
Back
Top