No Internet, but will ping sites, ICF off

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Guest

Network Config
-All comps behind route
-DSL Connectio
-Comp A is XP Pr
-Comp B is XP Hom
-Comp C is Win 9

Comp A works fine. It has internet access, network access, no problems. Comp C works fine aswell. However, Comp B has a problem. When you use IE 6 and attempt to access a website (www.google.com for example)it can't make a connection with it and the status bar in the bottom left says "Opening Page: www.google.com.edu" or .org or .gov or .net. If you just type in "www.google" it doesn't add the .*** to the end of it so it never access it. But if you open "cmd" and ping www.google.com, it will make a connection and get a response time. The comp will also communicate and share with the computers within the network. It will not access FTP sites or servers. (Demonstrated by the comp's inability to get the updates from Norton) Any ideas?? Oh yah, there's no firewall either.
 
I think my issue is the same symptom as yours. I find this issue in many forums on the net, but never a solution. So perhaps this additional info will with other potential replies.

Network Config:
-All comps using wireless router with firewall
-Cable Modem Connection
-Comp A is XP Pro - hardwired to router - ICF desabled - running PC-Cillin
-Comp B is XP Home - uses wireless card - ICF disabled - no antivirus (shame on me)

It's a guarantee that if Comp A goes into standby, I lose my internet connection. But have aslo lost it while wroking in IE. Have not tried pinging to the web, but can ping to the router. Control Panel says the LAN is Enabled. When the connection drops, the PC has to be rebooted to reactivate connection. Ran IPFIX from CMD, but to no avail. Comp B never exhibits this issue.

Am going to disable PC-Cillin next. Don't know where else to try. Hopefully this will help someone help us both.
 
Update. I have removed Zone Alarm from my offending PC and voila!. No dropped internet connections today! No reboots! If I read things right, it stems from multiple firewalls fighting for control. In my case Zone Alarm and my Netgear router. I found the following text on the Zone ALarm site

"Due to the potential for conflicts and problems that can arise from using multiple firewalls, Zone Labs recommends the use of only ZoneAlarm and a virus scanner
When multiple software firewalls are installed, there is no way of ordering which product will get a packet and which will report it; the determination as to which product gets operating system preference to monitor the traffic will be made at random. When running more than one firewall, ZoneAlarm might not be able to report on incoming port scans or hack attempts. In some cases, running two software firewalls at the same time can cause more problems than running only one
ZA+/ZAP works well with hardware firewalls - in these cases the hardware firewall would protect incoming ONLY (you would need to set that up for logging if you wish to see those alerts) while ZA+/ZAP continues to protect with Outbound Control. Also, note that some software firewalls, such as the built-in Windows XP firewall) provide inbound protection only. ZoneAlarm provides both inbound protection and outbound anti-Trojan protection via application control.
 
Update. I have removed Zone Alarm from my offending PC and voila!. No dropped internet connections today! No reboots! If I read things right, it stems from multiple firewalls fighting for control. In my case Zone Alarm and my Netgear router. I found the following text on the Zone ALarm site:

"Due to the potential for conflicts and problems that can arise from using multiple firewalls, Zone Labs recommends the use of only ZoneAlarm and a virus scanner.
When multiple software firewalls are installed, there is no way of ordering which product will get a packet and which will report it; the determination as to which product gets operating system preference to monitor the traffic will be made at random. When running more than one firewall, ZoneAlarm might not be able to report on incoming port scans or hack attempts. In some cases, running two software firewalls at the same time can cause more problems than running only one.
ZA+/ZAP works well with hardware firewalls - in these cases the hardware firewall would protect incoming ONLY (you would need to set that up for logging if you wish to see those alerts) while ZA+/ZAP continues to protect with Outbound Control. Also, note that some software firewalls, such as the built-in Windows XP firewall) provide inbound protection only. ZoneAlarm provides both inbound protection and outbound anti-Trojan protection via application control. "
Click to expand...

Your Netgear router is a hardware firewall, so, according to the quote
from the ZoneAlarm site, ZoneAlarm should work well with it. There
must have been something wrong with the ZoneAlarm installation.

If you want Outbound Control, it's worth trying ZoneAlarm again.
Download and install the latest version.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

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http://mvp.support.microsoft.com
 
Hello,

got the same problem but no firewall, except the xp built in, is activated
on
the host pc for the dialing connection.

Host: XP pro
Client: XP Pro newly installed
both cable connected, without a router.
Please help.

Thanks

SwimmerIM21 said:
Network Config:
-All comps behind router
-DSL Connection
-Comp A is XP Pro
-Comp B is XP Home
-Comp C is Win 98

Comp A works fine. It has internet access, network access, no problems.
Click to expand...
Comp C works fine aswell. However, Comp B has a problem. When you use IE 6
and attempt to access a website (www.google.com for example)it can't make a
connection with it and the status bar in the bottom left says "Opening Page:
www.google.com.edu" or .org or .gov or .net. If you just type in
"www.google" it doesn't add the .*** to the end of it so it never access it.
But if you open "cmd" and ping www.google.com, it will make a connection and
get a response time. The comp will also communicate and share with the
computers within the network. It will not access FTP sites or servers.
(Demonstrated by the comp's inability to get the updates from Norton) Any
ideas?? Oh yah, there's no firewall either.
 
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