No Desktop

  • Thread starter Thread starter BoboTWG
  • Start date Start date
B

BoboTWG

Hello. I have the boss' kid's computer sitting at my house while I (once
again) try to clean it and get it working right. I can't just blow it away
because the kid lost his Windows XP Pro disk.

I only have one last problem to take care of. It had a message on the
desktop that said that is computer was infected and needed cleaning. This
was actually the desktop and not a pop up screen. You cannot change the
desktop settings because when you right click it and click on Properties you
just get a General Properties screen that shows an address:
file://C:\\WINDOWS\desktop.html.

Does anyone know how to change this back to the regular desktop settings?
Thank you in advance.

Aaron
 
BoboTWG said:
Hello. I have the boss' kid's computer sitting at my house
while I (once again) try to clean it and get it working
right. I can't just blow it away because the kid lost his
Windows XP Pro disk.
I only have one last problem to take care of. It had a
message on the desktop that said that is computer was
infected and needed cleaning. This was actually the desktop
and not a pop up screen. You cannot change the desktop
settings because when you right click it and click on
Properties you just get a General Properties screen that
shows an address: file://C:\\WINDOWS\desktop.html.
Does anyone know how to change this back to the regular
desktop settings? Thank you in advance.

Aaron
Click to expand...

Check the following:
Right click on the Desktop and select Properties from the menu.
Click on the Desktop tab of Display Properties.
Click on the "Customize Desktop" button.
Click on the Web page.
Highlight any entry that looks suspicious and hit the Delete
button.
Remove the check mark from the box next to "Lock Desktop
items".

Good luck

Nepatsfan
 
Thank you for the reply. There is no Desaktop tab. The only tab is "General"
tab. It is basically giving the properties of the desktop.html file. It has
only a Certificates, OK, and Cancel buttons.

Going into Control Panel\Display does not help either. You only have "Screen
Saver" and "Settings" tabs there and they don't change the desktop. Thanks
again.

Aaron
 
BoboTWG said:
Thank you for the reply. There is no Desaktop tab. The only tab is
"General" tab. It is basically giving the properties of the desktop.html
file. It has only a Certificates, OK, and Cancel buttons.

Going into Control Panel\Display does not help either. You only have
"Screen Saver" and "Settings" tabs there and they don't change the
desktop. Thanks again.
Click to expand...


Along with S.Sengupta's post, you may want to scan your system for malware
and spyware which usually causes Tab's to go missing.

Adaware SE (free)
http://www.lavasoftusa.com/support/download

Spybot - search and destroy (free)
http://www.safer-networking.org/en/download/index.html

Trend Micro - Housecall (free)
http://housecall.trendmicro.com
 
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