No CD Drive letter...

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Guest

Got Winxp home edition. My CD Drive does not show up in my cmoputer and in
device manager i get the message that though the driver is installed the
hardware cannot be found.. Code #4 or #41. I installed Norton System Works
2005 and some other computer fix me up, and had to uninstall both,, now I
have no cd drive.....thought about changing the reg and so on but can't
remember the command. System restore is not helping won't restore and won't
go back further than Dec 1. Also mouse jumps all over the place when I type.
Got any fixes without having to take it back to Gateway?? it's a 2002 machine.
Thanks - Doug
 
Got Winxp home edition. My CD Drive does not show up in my cmoputer and in
device manager i get the message that though the driver is installed the
hardware cannot be found.. Code #4 or #41. I installed Norton System Works
2005 and some other computer fix me up, and had to uninstall both,, now I
have no cd drive.....thought about changing the reg and so on but can't
remember the command. System restore is not helping won't restore and won't
go back further than Dec 1. Also mouse jumps all over the place when I type.
Got any fixes without having to take it back to Gateway?? it's a 2002 machine.
Thanks - Doug
Click to expand...

Did you also happen to uninstall some CD Burning software?

Open Regedit, and navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Verify over in the right pane that you're looking at your CD drives.

Check for values named:
Lowerfilters
Upperfilters

If found, delete them. Reboot your system, and see if your drives have
reappeared.

The MS article about this is here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Jumpy mouse? Is it plugged into the wrong port? Did you scan for viruses
and spyware? Does it happen in Safe Mode?
 
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