----- XPUSER wrote: -----
Daveman said:
I have just started using ADSL with ethernet connection. I can open
Internet explorer and my home page comes up without a problem. Some of the
links from the home page will work as well but when I type in a any web
addresses in the address bar I cannot go to any of the sites. It doesnt
seem to recognise addresses. I swear I have checked all options and pinged
everything and run system diagnostic checks but everything shows good. Can
anyone please help?
=========================================
Please try this:
Control Panel | Internet Options | General tab -
Delete cookies -
Delete all Temporary Internet Files -
(include all offline content)
Clear History
Then while connected to the Internet:
START > RUN > cmd
In the Command Prompt window -
(Press Enter after each command)
cd ipconfig /all
(Note the IP Address you get for your Network
Adapter and Default Gateway - if you get an
Automatic Private IP Address in the form of
169.254.x.x then you are not really connected)
ipconfig /release
ipconfig /renew
(Do you still get a valid IP Address or an error message?
If you still get a valid IP Address for the Network
Adapter and Default Gateway then try these pings)
ping 216.239.37.99
(Do you get 4 replies?)
ping google.com
(Do you get 4 replies?)
(If you still get a valid IP Address and get 4 replies
for both of those pings, then exit the Command
Prompt window and open Internet Explorer
and try going to
http://www.google.com/ )
If you get "Page Cannot Be Displayed"
then some program must be interfering
with the browser. You could then try using
System Configuration Utility (msconfig) for troubleshooting.
What are the results of those steps?
===========================================
Thanks for you help. Just before I read this I contacted my ISP again and this time they told me to tick "Use a proxy server for your Lan" in the Internet Options screen and to type in the proxy address. This has since fixed my problem but they couldn't tell me why I had to do this. It also wasn't in the instructions I received with the connection. How would this help and what is a proxy server?
Thanks again.
