New Blank Document Problem in Ms Word

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Guest

I'm using WindowsXp Home edition. When I bring up Ms Word, it opens into a unexpected content, its a document that I made several weeks back. If I click on New Blank Document Icon, it brings up this same document again. If I open up another document, it will open alright, but if I click on the New Blank Document, this old document will come up again. I believe my New Blank Document is corrupt (not sure). The rest of Ms word seems to be working alright. I've already have remove Ms Word completely in Control Panel, Add /Remove and then install it again. This did not work. Anybody got any ideas?
 
Hi George,

I'm using WindowsXp Home edition. When I bring up Ms Word, it opens into a unexpected content, its a document that I made several weeks back. If I click on New Blank Document Icon, it brings up this same document again. If I open up another document, it will open alright, but if I click on the New Blank Document, this old document will come up again. I believe my New Blank Document is corrupt (not sure). The rest of Ms word seems to be working alright. I've already have remove Ms Word completely in Control Panel, Add /Remove and then install it again. This did not work. Anybody got any ideas?
Click to expand...


Check this page:
http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm

Good luck, hope this helps
 
George said:
I'm using WindowsXp Home edition. When I bring up Ms Word, it opens into a
Click to expand...
unexpected content, its a document that I made several weeks back. If I
click on New Blank Document Icon, it brings up this same document again. If
I open up another document, it will open alright, but if I click on the New
Blank Document, this old document will come up again. I believe my New Blank
Document is corrupt (not sure). The rest of Ms word seems to be working
alright. I've already have remove Ms Word completely in Control Panel, Add
/Remove and then install it again. This did not work. Anybody got any ideas?

Search for a file called normal.dot and delete it.
 
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