Networking issue

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

This is probably and easy one. My host computer has no issues connecting to
the net. The client computer on the network, however, cannot access the net,
nor my shared files. I've run the network setup wizard on both computers,
the internet connection is set up to be shared, there are no firewalls to
stop it, and I've tried releasing/renewing the IP address. It worked earlier
today before I did Windows Updates on the client computer. I've done
everything I can think of and even went through the Windows Network
Troubleshooter with no results.
 
This is probably and easy one. My host computer has no issues connecting to
the net. The client computer on the network, however, cannot access the net,
nor my shared files. I've run the network setup wizard on both computers,
the internet connection is set up to be shared, there are no firewalls to
stop it, and I've tried releasing/renewing the IP address. It worked earlier
today before I did Windows Updates on the client computer. I've done
everything I can think of and even went through the Windows Network
Troubleshooter with no results.
Click to expand...

Drew,

Please start by checking registry setting restrictanonymous:
<http://nitecruzr.blogspot.com/2005/07/restrictanonymous-and-your-server.html>

If no help there, provide "browstat status" and "ipconfig /all" from each
computer, so we can diagnose the problem. Read this article, and linked
articles, and follow instructions precisely (and don't make any changes after):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
 
restrictanonymous = 0
restrictanonymoussam = 1

Host Ipconfig.txt



Windows IP Configuration



Host Name . . . . . . . . . . . . : hal-9000

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 5:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast
Ethernet NIC

Physical Address. . . . . . . . . : 00-05-1C-98-BA-73

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 64.83.194.168

Subnet Mask . . . . . . . . . . . : 255.255.254.0

Default Gateway . . . . . . . . . : 64.83.194.1

DHCP Server . . . . . . . . . . . : 10.20.2.10

DNS Servers . . . . . . . . . . . : 64.83.223.21

64.83.223.20

Lease Obtained. . . . . . . . . . : Monday, August 22, 2005 12:09:37
PM

Lease Expires . . . . . . . . . . : Tuesday, August 23, 2005
12:09:37 PM



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : NETGEAR FA311 Fast Ethernet
Adapter

Physical Address. . . . . . . . . : 00-02-E3-20-9D-E1

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.0.1

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : 209.47.15.118

64.157.143.38


Host browstat



Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{51CBBA52-46AE-4EFF-9CAA-87F799A05CB9}
Browsing is active on domain.
Master browser name is: HAL-9000
Master browser is running build 2600
1 backup servers retrieved from master HAL-9000
\\HAL-9000
Unable to retrieve server list from HAL-9000: 64


Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{444C63E8-CCB1-4F4C-A372-CBC5BE31B71E}
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.


Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{FAEAB1DB-2588-43C7-AD7A-9590123547ED}
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.


Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{639FAB1E-2E66-4259-8B35-C312D26C8CAB}
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.


Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{1D806BF1-7DD7-4D8C-8856-F951649749BE}
Browsing is NOT active on domain.
Master browser name is held by: HAL-9000
Master browser is running build 2600

Client Ipconfig



Windows IP Configuration



Host Name . . . . . . . . . . . . : CATHAINE

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : mshome.net



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . : mshome.net

Description . . . . . . . . . . . : SiS 900 PCI Fast Ethernet Adapter

Physical Address. . . . . . . . . : 00-07-95-E1-54-45

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.178

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 192.168.0.1

Lease Obtained. . . . . . . . . . : Monday, August 22, 2005 7:05:13 PM

Lease Expires . . . . . . . . . . : Monday, August 29, 2005 7:05:13 PM


Client browstat



Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{711AC320-FAE3-435D-B87F-802B79FF09A7}
Browsing is active on domain.
Master browser name is: CATHAINE
Master browser is running build 2600
1 backup servers retrieved from master CATHAINE
\\CATHAINE
There are 2 servers in domain MSHOME on transport
\Device\NetBT_Tcpip_{711AC320-FAE3-435D-B87F-802B79FF09A7}
There are 1 domains in domain MSHOME on transport
\Device\NetBT_Tcpip_{711AC320-FAE3-435D-B87F-802B79FF09A7}
 
On Mon, 22 Aug 2005 17:48:08 -0700, "Darkdrew"

<SNIP browstat and ipconfig>

Drew,

Well, to start with, both CATHAINE and Hal-9000 have elected themselves master
browsers. That will prevent each from seeing the other in Network Neighborhood.
But is that the actual / only problem, or just another symptom? Try stopping
the browser service on CATHAINE, and see if the NN problem is resolved.
<http://nitecruzr.blogspot.com/2005/04/nt-browser-or-why-cant-i-always-see.html>

Of course, that doesn't explain an Internet problem with CATHAINE. Try pinging
CATHAINE and Hal-9000 from each other, by name and by ip address, and let us
know the success / failure.

Then take a look at Windows Update, and make a list of WHAT updates were
installed most recently.
 
I disabled the browser service on CATHAINE as per the instructions on your
blog. No change after 1 hour. Ping on CATHAINE to HAL-9000 results
negative. Ping the other way results in an error message, like the ping
command is corrupted or something. Says The NTVDM CPU has encountered an
illegal instruction. CS:10e2 IP:0104 OP:ff fd 1f 58 5d

Not entirely sure I shut the browser service down correctly, looked in the
admin tools/services and didn't see 'browser' lister.
 
Found the listing as "Computer Browser". It is stopped. I also disabled it
just now to make sure.
 
I disabled the browser service on CATHAINE as per the instructions on your
blog. No change after 1 hour. Ping on CATHAINE to HAL-9000 results
negative. Ping the other way results in an error message, like the ping
command is corrupted or something. Says The NTVDM CPU has encountered an
illegal instruction. CS:10e2 IP:0104 OP:ff fd 1f 58 5d

Not entirely sure I shut the browser service down correctly, looked in the
admin tools/services and didn't see 'browser' lister.
Click to expand...

Drew,

Can you find an Event Log entry for the NTVDM error?
<http://nitecruzr.blogspot.com/2005/05/using-event-viewer-to-get-details.html>
 
No log entry listed. Dang I wish this was a normal chatroom so that the flow
of information could go faster.

Earlier, when I ran WU on CATHAINE, there were a ton of sercurity fixes. It
hadn't been updated for a while since I had to update the updater.
Everything was working relatively fine before the updates. There was a
driver update for the NIC. I thought that might've been the problem, so I
rolled the driver back first thing to check. No dice on that. There must've
been something in the updates that it didn't like.
 
No log entry listed. Dang I wish this was a normal chatroom so that the flow
of information could go faster.

Earlier, when I ran WU on CATHAINE, there were a ton of sercurity fixes. It
hadn't been updated for a while since I had to update the updater.
Everything was working relatively fine before the updates. There was a
driver update for the NIC. I thought that might've been the problem, so I
rolled the driver back first thing to check. No dice on that. There must've
been something in the updates that it didn't like.
Click to expand...

Drew,

I can do IM if you wish. Or you can look at Windows Update, and the list under
"Review Your Update History".

Did you look under all 3 Event Viewer branches - Application, Security, and
System?

If nothing yet, you'll probably end up rolling all updates back, then you'll
have to apply a few (maybe 1 months worth) at a time, and test after each set of
updates. Waiting several months between applying updates is a bad idea - you
have to keep the updates manageable.

If you're lucky, you should be able to run System Restore to just before the
updates were run.

Did you accept a driver update for your nic from Microsoft? That's not a good
idea either. If Windows Update tells you there's a driver update, you can take
it as an alert, but always get the actual updates from the vendor. And always
apply updates in manageable chunks.
 
Yes, I installed the microsoft version. Once the problems started, I rolled
it back. I'm about to try a SR soon. I'm in the Microsoft Community Chat
(Expert Zone Chat Room) right now. Getting some advice from them, but not
much. They don't seem very mature.

I looked under all events in all areas for today and found no record. I
even did one while it was pulled up and it didn't show up.
 
I did a system restore and that was no good. I can ping the client from the
host, but it does not appear on the network. The client cannot ping the host
nor see it on the network. When the client is hooked directly to the
internet, it connects fine. I've even deleted all my network connections and
re-initialized them, just to see if that would do anything. I'm fast-running
out of options.
 
I did a system restore and that was no good. I can ping the client from the
host, but it does not appear on the network. The client cannot ping the host
nor see it on the network. When the client is hooked directly to the
internet, it connects fine. I've even deleted all my network connections and
re-initialized them, just to see if that would do anything. I'm fast-running
out of options.
Click to expand...

Has the NTVDM error gone away (and if not can you please copy the precise
contents)?

If you truly have ping connectivity, but no visibility in Network Neighborhood,
then go thru my Network Neighborhood Troubleshooting guide, link by link.
Troubleshoot from the bottom up.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html>
 
I did a system restore and that was no good. I can ping the client from the
host, but it does not appear on the network. The client cannot ping the host
nor see it on the network. When the client is hooked directly to the
internet, it connects fine. I've even deleted all my network connections and
re-initialized them, just to see if that would do anything. I'm fast-running
out of options.
Click to expand...

Drew,

Going back and looking at "browstat status" for Hal-9000 way back, I see a long
list of transports.
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{51CBBA52-46AE-4EFF-9CAA-87F799A05CB9}
Browsing is active on domain.
Master browser name is: HAL-9000
Master browser is running build 2600
1 backup servers retrieved from master HAL-9000
\\HAL-9000
Unable to retrieve server list from HAL-9000: 64
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{444C63E8-CCB1-4F4C-A372-CBC5BE31B71E}
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{FAEAB1DB-2588-43C7-AD7A-9590123547ED}
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{639FAB1E-2E66-4259-8B35-C312D26C8CAB}
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{1D806BF1-7DD7-4D8C-8856-F951649749BE}
Browsing is NOT active on domain.
Master browser name is held by: HAL-9000
Master browser is running build 2600

What's all that? Do you have a lot of uninstalled network drivers or something?

Anyway, Microsoft just sent me a super sized version of browstat, called
"browdeb". If I can email it to you, it may give us a clue. If you're willing,
email your address to me per my sig below (please DO NOT write my address, or
yours, here).
 
HALLELUAH! It seems that merely setting my connection to the Client and the
Net to allow NetBIOS seemed to have cured everything. Both computers have
net access, they ping each other, and they see each other on the network.
Thank you ever so much!
 
HALLELUAH! It seems that merely setting my connection to the Client and the
Net to allow NetBIOS seemed to have cured everything. Both computers have
net access, they ping each other, and they see each other on the network.
Thank you ever so much!
Click to expand...

That's awesome! Thanks for letting us know!
 
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