Needed Hot Fixes

  • Thread starter Thread starter Bonnie
  • Start date Start date
B

Bonnie

Could someone please send me the hot fixes for Article
Q812400 and upcoming Article Q812960?? Apparently there
is nowhere on the Microsoft website to ask for these types
of things.

Thank you, anyone and everyone!
 
The only way to obtain these patches is to contact Microsoft as outlined in the articles.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may
be canceled if a Microsoft Support Professional determines that a specific update
will resolve your problem. The typical support costs will apply to additional support
questions and issues that do not qualify for the specific update in question.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------


| Could someone please send me the hot fixes for Article
| Q812400 and upcoming Article Q812960?? Apparently there
| is nowhere on the Microsoft website to ask for these types
| of things.
|
| Thank you, anyone and everyone!
 
Bonnie said:
Could someone please send me the hot fixes for Article
Q812400 and upcoming Article Q812960?? Apparently there
is nowhere on the Microsoft website to ask for these types
of things.
Click to expand...

Hi

As the article states, you need to call Microsoft Product Support Services to
obtain it (outside the US, customers should contact their local Microsoft
subsidiary.). The support call will be be free as long as you refer to the
Knowledge Base Article number and ask for nothing more.


You will need to find the phone number from here:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

For WinXP:

In the wizard, Select WinXP, and Basic, and then "It was purchased separately"

For USA, you end up here
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer31

Use phone number 425-635-3311
 
Thank you for your help!

-----Original Message-----
Bonnie said:
Could someone please send me the hot fixes for Article
Q812400 and upcoming Article Q812960?? Apparently there
is nowhere on the Microsoft website to ask for these types
of things.
Click to expand...

Hi

As the article states, you need to call Microsoft Product Support Services to
obtain it (outside the US, customers should contact their local Microsoft
subsidiary.). The support call will be be free as long as you refer to the
Knowledge Base Article number and ask for nothing more.


You will need to find the phone number from here:
http://support.microsoft.com/default.aspx?scid=fh; [LN];CNTACTMS

For WinXP:

In the wizard, Select WinXP, and Basic, and then "It was purchased separately"

For USA, you end up here
http://support.microsoft.com/default.aspx?scid=fh;en- us;Prodoffer31

Use phone number 425-635-3311


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter


.
Click to expand...
 
Thank you for your help!

-----Original Message-----
The only way to obtain these patches is to contact
Click to expand...
Microsoft as outlined in the articles.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN- US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may
be canceled if a Microsoft Support Professional
Click to expand...
determines that a specific update
 
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