Need to re-build, no key for XP

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Guest

Hi
I have a Dell laptop that my company allowed me to keep during an
outsourcing exercise. Problem is, something's gone wrong with it which has
resulted in it needing a re-build but I don't have the XP key. What now?!

Thanks

Emma
p.s. anyone know what lgazvjjm.exe is as it hogs my system on startup, then
tries to access the internet at random (or so it seems to me)
 
They did an upgrade from 95 to XP at work for us all, and handed the laptops
back! Sorry, I'm not being much use am I! I think it's time to go to Linux
....
 
If you do not have the Product Key or original CD, you probably no
longer have a legal license to use windows XP:
http://www.microsoft.com/resources/howtotell/ww/default.mspx

You may need to buy Windows XP unless you can convince your employer
to give you a proper license.
But if your employer has a Volume License, the license probably
expired when the laptop was given to you.
 
dilemma said:
Hi
I have a Dell laptop that my company allowed me to keep during an
outsourcing exercise. Problem is, something's gone wrong with it which has
resulted in it needing a re-build but I don't have the XP key. What now?!

Thanks

Emma
p.s. anyone know what lgazvjjm.exe is as it hogs my system on startup, then
tries to access the internet at random (or so it seems to me)
Click to expand...

The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." It is not on the installation CD
in any way, shape, or form. If it was an OEM (factory installed)
license, it's stored on a label that the PC manufacturer affixed to
the exterior of the PC case, or on the bottom of a laptop.

To recover a lost Product Key:

If your system still runs, you should be able to use Belarc
Advisor from http://www.belarc.com/free_download.html to find the
Product Key. (If you have a factory-installed OEM license, and
haven't since reinstalled the OS, the revealed Product Key is probably
of the drive image used at the factory and not your specific Product
Key; therefore, it probably cannot be -- and definitely should not
be -- used for a re-installation.)

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact the computer's
manufacturer; although very few manufacturers/vendors keep records of
the Product Keys they've sold, it's worth a try before you have to buy
a new license.

--

Bruce Chambers

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