http://windowsupdate.microsoft.com/ ?
Louise:
There was nothing terribly wrong in Nathan McNulty's response to the OP. He
pointed out that the poster might be better served by directing his query to
a newsgroup that specializes in the area of interest raised by the poster.
More importantly, Nathan encouraged the poster to supply additional
pertinent information relative to his query so that intelligent and
meaningful responses could be made to him. How many times a day do we see in
this newsgroup and others queries such as the following:
"I powered up my computer and all I get is a black screen. What am I to do?"
"XP doesn't recognize my CD-ROM. Hellllp!"
"I just installed a new hard drive and it's not seen in XP. Can anyone help
me?"
etc., etc.
It seems to me that a poster making a plea for help has a responsibility to
provide a reasonable amount of background information concerning his or her
problem so that the good folks responding to the query have a clear
understanding of the poster's problem and thus can provide assistance to the
poster that will be useful and practical to him or her. Merely stating a
problem without giving the necessary details concerning the problem and what
actions the person posing the problem has taken benefits neither the poster
seeking help nor the responder(s) trying to help him or her.
I think this was the constructive intent of Nathan's response to the OP.
Were I editing Nathan's response I might have deleted the first three words
of his response. But aside from that trivial change I do not see where
Nathan's response was out-of-line or unhelpful to the OP. Indeed, from my
cursory
reading of this newsgroup, I get the impression Nathan McNulty frequently
responds to posters seeking help and is quite generous of his time and
decidedly forthcoming in his responses.
Art