need help

  • Thread starter Thread starter ann
  • Start date Start date
A

ann

i just recently was uninstalling old programs from my
computer.. i accidently uninstalled the wrong program.. i
unistalled a program called pc health... now i cannot go
to the help & suuport on my computer... whenever i do i
get an error message saying that helpctr.exe is not a
found file... ive also tried to go to system restore but
i cannot do that either... i am running windows xp home
edition and do not have the reformat cd as xp was already
on my computer when i bought it.. all i have is a restore
cd which takes the computer back to when i bought it...
my questions is will i have to use the restore cd or is
there anyway that i can get that file back so i can use
help & support...

please send me an email at (e-mail address removed)
 
Repairs Windows XP's Help and Support
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

[Courtesy of Doug Knox, MS-MVP]

If the above repair does not work:

Go to Start > Run and type in: helpctr -regserver

To reinstall Help and Support:

Go to C:\Windows\inf\pchealth.inf.
Right-click and choose install. Have your XP CD available.

Note: The folder is hidden by default. Go to Start > Run and type in:
control folders. View: Show hidden files and folders and uncheck
"Hide extensions for known file types".

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| i just recently was uninstalling old programs from my
| computer.. i accidently uninstalled the wrong program.. i
| unistalled a program called pc health... now i cannot go
| to the help & suuport on my computer... whenever i do i
| get an error message saying that helpctr.exe is not a
| found file... ive also tried to go to system restore but
| i cannot do that either... i am running windows xp home
| edition and do not have the reformat cd as xp was already
| on my computer when i bought it.. all i have is a restore
| cd which takes the computer back to when i bought it...
| my questions is will i have to use the restore cd or is
| there anyway that i can get that file back so i can use
| help & support...
 
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