need help with system recovery

  • Thread starter Thread starter Sally
  • Start date Start date
S

Sally

I am having problems with an HP Pavilion w/ XP. I keep
getting a black screen that says Operating System not
found. After several attempts I finally got it to boot up
and tried system restore to 3 different points which all
worked for a little while then the same message, OS not
found. I could get it to boot after several attempts and
started getting messages that said some files had been
corrputed. So I decided to do a non-destructive system
recovery. Half way through the system recovery I received
to dreaded blue screen that windows had shut down and
contained the following info:

kernel_data_inpage_error

technical info:

***STOP: 0x0000007A (0xE11FB428, 0xC000000E, 0xBF8FA278,
0x0D3DF860)

***win32k.sys - Address BF8FA278 base at BF800000, date
stamp 3b5ee2e6

Can someone please help me out with this?
 
Sally said:
I am having problems with an HP Pavilion w/ XP. I keep
getting a black screen that says Operating System not
found. After several attempts I finally got it to boot up
and tried system restore to 3 different points which all
worked for a little while then the same message, OS not
found. I could get it to boot after several attempts and
started getting messages that said some files had been
corrputed. So I decided to do a non-destructive system
recovery. Half way through the system recovery I received
to dreaded blue screen that windows had shut down and
contained the following info:

kernel_data_inpage_error

technical info:

***STOP: 0x0000007A (0xE11FB428, 0xC000000E, 0xBF8FA278,
0x0D3DF860)

***win32k.sys - Address BF8FA278 base at BF800000, date
stamp 3b5ee2e6

Can someone please help me out with this?
Click to expand...
 
I've seen something like this more than a few times. I
think it is caused by a particularly vicious virus. I
wound up doing low-level re-formating of the drives.
Delete partitions, re-partition, reformat...
 
Sally said:
I'm sorry but could you please post your reply again.

Thanks.
Click to expand...

I'm not the person who posted a non-reply, but it seems very likely to
me that you have a hardware failure. If your machine is still under
warranty, contact HP tech support. If not, you could try some hardware
diagnosis yourself or take the machine to a good local repair shop (not
a BestBuy or CompUSA type of store).

To test the hard drive, download a utility from the drive mftr.'s
website and make a bootable floppy with it. Boot from that floppy and
run a full test. If any errors are found, you'll need to replace the
drive. Unfortunately, you don't have an operating system cd since HP
puts their os image on a hidden partition on the hard drive. So if your
hard drive dies... Thanks for screwing your customers to save a few
pennies in cd's, HP.

Let us know if you need more help.

Malke
 
i did a destructive system recovery and my computer is fine. remember after doing a full system recovery, turn on the firewall or else u will get a virus the minute u go online to get update.
 
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