Need Help With Modem

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Forum Admin: I don't know where this message should go, please feel free to
move it to the appropriate area, or let me know where to move it to. Thanks

I am working with a company that is involved with Medical Billing Services.
I need to set up a modem to transmit an EDI file to Blue Cross Blue Shield of
GA. I have looked at the properties, and everything I can find with the
little modem that came in this computer, to connect up and send a file over
the modem. However, I can't find where one changes any settings. It has
been years since I worked with anything like this, and I think I have
forgotten it all. If anyone can help me set this up, I would be eternally
grateful. You can reach me directly at the e-mail address below.

Thanks,

Bob
 
Bob Whitehead said:
Forum Admin: I don't know where this message should go, please feel free
to
move it to the appropriate area, or let me know where to move it to.
Thanks

I am working with a company that is involved with Medical Billing
Services.
I need to set up a modem to transmit an EDI file to Blue Cross Blue Shield
of
GA. I have looked at the properties, and everything I can find with the
little modem that came in this computer, to connect up and send a file
over
the modem. However, I can't find where one changes any settings. It has
been years since I worked with anything like this, and I think I have
forgotten it all. If anyone can help me set this up, I would be eternally
grateful. You can reach me directly at the e-mail address below.

Thanks,

Bob
--
Bob Whitehead, MCSD
Pensacola, FL
www.vbcodehead.com
Bob@vbcodehead-dot-com
Click to expand...

internal ..external modem ? what settings are you looking to change?
 
It is an internal modem. I have a whole technical specification document
from BCBSGA, but I don't know much of what to do with it. For example, it
says the modem must be XModem or ZModem. How would I know that? There are
different log on commands and I don't know what to do with them. All I've
ever done with a modem is to dial a phone number. :)
 
It is an internal modem. I have a whole technical specification document
from BCBSGA, but I don't know much of what to do with it. For example, it
says the modem must be XModem or ZModem. How would I know that? There are
different log on commands and I don't know what to do with them. All I've
ever done with a modem is to dial a phone number. :)
--
Bob Whitehead, MCSD
Pensacola, FL
www.vbcodehead.com
Bob@vbcodehead-dot-com
Click to expand...

Your physical modem undoubtedly supports both Xmodem and Zmodem, which are
software protcols for data transfer. Zmodem incorporates the ability to pickup an
interrupted file transfer without the need to start over at the beginning (this
was important back in the days when everyone had slow modems and noisy telephone
lines). See, e.g., http://en.wikipedia.org/wiki/ZMODEM

It seems that BCBSGA is using a proprietary file transfer program [sounds as if it
is *very old*]. These days, most people would use an "ftp" program, such as
WS_FTP from http://www.ipswitch.com/ (they used to have a free "LE" edition, but
it seems that's now gone; there is a free 30-day trial, however; you may be able
to find old copies of ws_ftp le still available at random websites).

Given that you don't understand the tech spec, your best bet would be to call the
IT support staff at BCBSGA and ask for step by step instructions on how to
configure your system.
 
xmodem and zmodem are modem file transfer protocols. Click Start,
Programs, Accessories, Communications, Hyper Terminal and have at it.
 
Other than being a complete idiot on this and not knowing what I'm doing?
I'm not sure. I have this technical specification document that gives me all
sorts of codes. I know that X-Modem and Z-Modem are protocols, but I don't
know how to use them. The document says i must be one or the other. It says
is must be an asynchronous modem with a DEC or DTE speed up to 33,600 baud.
It says when I dial in that I'm supposed to "send the Submitter Login Record"
- don't know what that is. If it accepted it will return a Y, it says.
Where? I've just never done anything like this, and I don't understand what
I'm supposed to do.

Thanks for your help.

Bob
 
Lem wrote:

It seems that BCBSGA is using a proprietary file transfer program [sounds
as if it
is *very old*].
Click to expand...

EDI is *very* old - I haven't seen anyone using it since about
1998.......it's all web-based now.....
 
Gordon said:
Lem wrote:

It seems that BCBSGA is using a proprietary file transfer program
[sounds as if it
is *very old*].
Click to expand...

EDI is *very* old - I haven't seen anyone using it since about
1998.......it's all web-based now.....
Click to expand...

Actually, most transactions are still dial-up, plain text.

Think ATM machines and most credit-card authorizations.
 
Thank you all for your input. I think that's the best Idea to call BCBSGA
and get their help. Thanks again.
--
Bob Whitehead, MCSD
Pensacola, FL
www.vbcodehead.com
Bob@vbcodehead-dot-com


Lem said:
It is an internal modem. I have a whole technical specification document
from BCBSGA, but I don't know much of what to do with it. For example, it
says the modem must be XModem or ZModem. How would I know that? There are
different log on commands and I don't know what to do with them. All I've
ever done with a modem is to dial a phone number. :)
--
Bob Whitehead, MCSD
Pensacola, FL
www.vbcodehead.com
Bob@vbcodehead-dot-com
Click to expand...

Your physical modem undoubtedly supports both Xmodem and Zmodem, which are
software protcols for data transfer. Zmodem incorporates the ability to pickup an
interrupted file transfer without the need to start over at the beginning (this
was important back in the days when everyone had slow modems and noisy telephone
lines). See, e.g., http://en.wikipedia.org/wiki/ZMODEM

It seems that BCBSGA is using a proprietary file transfer program [sounds as if it
is *very old*]. These days, most people would use an "ftp" program, such as
WS_FTP from http://www.ipswitch.com/ (they used to have a free "LE" edition, but
it seems that's now gone; there is a free 30-day trial, however; you may be able
to find old copies of ws_ftp le still available at random websites).

Given that you don't understand the tech spec, your best bet would be to call the
IT support staff at BCBSGA and ask for step by step instructions on how to
configure your system.
Click to expand...
 
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