Need help with GPO troubleshooting...

  • Thread starter Thread starter Robert
  • Start date Start date
R

Robert

I've gotten into a mess... I have a server that was setup
years ago (2000 native) and there is something wrong with
the GPO.

I installed QuickBooks and it won't run unless the admin
logs on. I tryed QuickBooks support that was no good and
they shoved it back at me saying that they can't support
the issues that I have. Interesting that there 'expert'
was doing some of the stupidest things to help me
troubleshoot the problem.

I ran GPRESULT and wonder how to decypher the results.

Couple this with QuickBooks telling the users that they
need 'Standard' rights on their computer...

Each user is in the local computer Power User group. They
are on a domain. All the involved users are using 2000
pro. What I need to know is do I run gpresult on the user
machine logged in as the user? How do I decypher the
results...

Thanks!!!
 
Robert,

Quick question: did you install QuickBooks via GPO? Meaning, did you
create a shared distribution point and then go into the ADUC MMC and create
a software package for deployment of QuickBooks in this manner -OR- did you
simply install the application via the CD to each computer individually?

If you used the GPO method did you set it up on the user-configuration side
or on the computer-configuration side? What happens if you change that to
the 'other' one?

Are you having a problem installing it or actually using it after you have
installed it? If you used GPO to install this software there *should* not
be an problems. Clearly this is not the case, though. That would not
really surprise me as QuickBooks is not the most 'admin-friendly' software
out there.....Try installing QuickBooks on a Terminal Server! It can be
done, but you have to know a few tricks.

Are the client computers WIN2000 or WIN XP?

I am assuming that Laura and Herb have already answered you in your second
post?

HTH,

Cary
 
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