Need help!!! Spyware???

  • Thread starter Thread starter Emily
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Emily

Some how spyware has been downloaded onto my computer. Is
there any way that I can get rid of it? I am currently
using Spybot to search for and fix problems, but I have to
keep doing it manually. What else can I do? It kind of
scares me having this on my computer. Any help/advise
would be really appreciated.

Emily
 
Greetings --

To deal with issues caused by any sort of "adware" and/or
"spyware,"such as Gator, Comet Cursors, Smiley Central, Xupiter,
Bonzai Buddy, or KaZaA, and their remnants, that you've deliberately
(but without understanding the consequences) installed, two products
that are quite effective (at finding and removing this type of
scumware) are Ad-Aware from www.lavasoft.de and SpyBot Search &
Destroy from www.safer-networking.org/. Both have free versions.
It's even possible to use SpyBot Search & Destroy to "immunize" your
system against most future intrusions. I use both and generally
perform manual scans every week or so to clean out cookies, etc.

Additionally, manual removal instructions for the most common
varieties of scumware are available here:

PC Hell Spyware and Adware Removal Help
http://www.pchell.com/support/spyware.shtml

Spyware and adware does _not_ simply ".... somehow get onto the
computer." Such programs are invariably installed by unwary and
uniformed computer users who mindlessly click pretty links or download
and install the "brightest and shiniest" new, "free" utilities and
games without bothering to read the fine print in the accompanying
license agreements, which explicitly give these unscrupulous
utility/game distributors permission to install additional "features."
The installation of scumware (a collective term for adware and
spyware) is also part and parcel of using some peer to peer file
sharing programs, Kazaa being the leader in this field.

Additionally, you should probably seriously consider installing a
firewall, other than WinXP's built-in one, of some sort. While
WinXP's built-in firewall is fine at stopping incoming attacks, and
hiding your ports from probes, It doesn't protect you from any
Trojans or spyware that you might download and install inadvertently.
It doesn't monitor out-going traffic at all, much less block (or at
least ask you about) the bad or the questionable out-going packets.


Bruce Chambers

--
Help us help you:




You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
Emily said:
Some how spyware has been downloaded onto my computer. Is
there any way that I can get rid of it? I am currently
using Spybot to search for and fix problems, but I have to
keep doing it manually. What else can I do? It kind of
scares me having this on my computer. Any help/advise
would be really appreciated.
Click to expand...

Secure your system and keep it protected/updated by following these tips:

Popups and Home Page Hijacks come in several flavors.. However, if
you use most of the items in the list I am about to give you, you will
lessen your popups, security holes and spam all with one list. Your
problem may be Messenger Popups (you should follow the firewall
advice and do a Google search on 'disable messenger service in
windows xp' to fix this) or web page popups (you should follow the
Google Toolbar advice section for these.) You may have
spyware/adware infesting your machine, follow the appropriate
section for that, making sure you use at least THREE of the tools
I list to scan and clean your machine AFTER updating them.
Cleaning up spyware/adware/malware usually solves home page
hijackers as well.

Please Notice that if you use AOL, you should at least upgrade to 9.0 or
greater before doing any of the fixes. I know you can get AOL 9.0 at almost
any convenience store, gas station, super market or other retail outlet in
the world, so this should not be a problem.


Turn on that firewall...
http://www.microsoft.com/WindowsXP/home/using/howto/homenet/icf.asp
(It has been reported that it now works with AOL 9.0+)


Make sure you have all the updates (critical) installed from:
http://windowsupdate.microsoft.com/
(Scan for updates, Review and Install)


Get rid of the spy/ad/mal-ware..
(Yes - using MORE than one of these..
I recommend at least the first three. Also..
UPDATE the definitions for them before using.)

Spybot Search and Destroy
http://www.safer-networking.net/

Lavasoft AdAware
http://www.lavasoft.de

CWSShredder
http://www.spywareinfo.com/~merijn/downloads.html

Hijack This!
http://mjc1.com/mirror/hjt/

I also like "The Cleaner" and "SpywareBlaster" and "SpywareGuard".
- http://www.moosoft.com/
- http://www.javacoolsoftware.com/

The first is a PAY product, but useable for 30 days - it has found and
eliminated problems in the past the others did not. The latter two are
prevention mechanisms. I like SpywareGuard for those with enough processor
to have something running like antivirus software - and it prevents browser
hijacking quite well.

And Assortment of Others:
http://www.merijn.org/downloads.html


After you cleanup your PC somewhat of spy/ad/mal-ware, verify your antivirus
software is updated and run a full scan of your computer. If you have no
antivirus software - get one NOW! Grisoft AntiVirus:
http://www.grisoft.com/us/us_dwnl_free.php


Empty your Temporary Internet Files and shrink the size it stores to about
80 to 120MB (seems to be an optimal size for the normal user)

- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section,
do the following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the
"Amount of disk space to use:" to something between 80MB
and 120MB. (Betting it is MUCH larger right now.)
- Click OK.
- Click on "Delete Files" and select to
"Delete all offline contents" (the checkbox) and click
OK. (If you had a LOT, this could take 2-10 minutes or
more.)
- Once it is done, click OK, close Internet Explorer
- Re-open Internet Explorer.


Uninstall any software you do not use often/ever. (If you have something
installed but never use it, uninstall it.) If you go through Control
Panel -> Add/Remove Programs and see things you seldom if ever use, it is to
your advantage to remove it.


Also, if you are tired of Web Page Pop-Ups/Unders.. You could try the
Google Toolbar.
http://toolbar.google.com/


Stop loading applications at logon.. run MSCONFIG and look under the startup
tab for things you DON'T want to startup! Search the Internet with Google
to discover what things are safe to remove and what things may even be
malware infecting your computer.


Better control your email and lessen the amount of time you spend dealing
with SPAM:
SpamBayes
http://spambayes.sourceforge.net
or
Spamihilator.
http://www.spamihilator.com
 
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