need help for computer dummy

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Guest

a person reloaded windows xp on my dell dimension 2400 and now things are
going haywire and things are missing completely. they did it to get around my
password and now everything is sooooo slow and am getting error messgs. i
want to start over and redo everything so it is like it was when i first took
it out of the box but dont know how . can anyone help me?
 
Hi

What kind of error messages are you getting? If need be, you can try a
'Repair' install of XP, dependent on the type of XP CD you have. The
following article by Michael Stevens will help you:

"How to Perform a Windows XP Repair Install"
http://michaelstevenstech.com/XPrepairinstall.htm

A 'Repair' install should retain all your files, programs and settings, but
you make like to backup your valuable data files beforehand. A 'Repair'
install will also mean that you will have to re-download/re-install the
Windows Updates.
 
You should have a recover disk from Dell which will do this just place it in
the cd drive and boot the system then follow the prompts
If you do not have one contact Dell
 
Using your Dell Reinstallation CD, follow this procedure:

The Dell Reinstallation CD is bootable and contains all the tools necessary
to partition and format your drive. Follow this procedure and allow
Windows XP to partition and format your drive:

NOTE: It would be best to physically disconnect all your peripheral hardware
devices, except the monitor, mouse and keyboard, before installing XP.

NOTE: If you have an internal Zip Drive installed, physically disconnect the
EIDE and power cable to it before proceeding, otherwise your main
hard drive may not be assigned the customary C: drive letter.
After installing Windows XP, you may then reconnect it.

1. Open your BIOS and set your "CD Drive as the first bootable device".

===> Accessing Motherboard BIOS
===> http://www.michaelstevenstech.com/bios_manufacturer.htm

2. Insert your Windows XP CD in the CD Drive and reboot your computer.
3. You'll see a message to boot to the CD....follow the instructions.
4. The setup menu will appear and you should elect to delete all the existing
Windows partitions, then create a new partition, then format the primary
partition (preferably NTFS) and proceed to install Windows XP.

5. Clean Install Windows XP
http://michaelstevenstech.com/cleanxpinstall.html

[Courtesy of Michael Stevens, MS-MVP]

6. ==> Immediately after installing Windows XP, turn on XP's Firewall.
==> http://www.microsoft.com/athome/security/protect/default.aspx

7. After Windows XP is installed, visit the Windows Update website
and download the available "Critical Updates".

8. After installing the critical updates, be sure and visit the support website
of the manufacturer of the computer to download and install any
available Windows XP compatible drivers, such as video adapter
and audio drivers.

9. If you happen to run into any installation difficulties, use the following resources:

How to Troubleshoot Windows XP Problems During Installation
http://support.microsoft.com/default.aspx?scid=kb;EN-US;310064

Troubleshooting Windows XP Setup
http://www.kellys-korner-xp.com/xp_setup.htm

[Courtesy of MS-MVP Kelly Theriot]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-------------------------------------------------------------------------------------------

:

| a person reloaded windows xp on my dell dimension 2400 and now things are
| going haywire and things are missing completely. they did it to get around my
| password and now everything is sooooo slow and am getting error messgs. i
| want to start over and redo everything so it is like it was when i first took
| it out of the box but dont know how . can anyone help me?
 
i have the original xp cd that came with the computerand the error messeges i
am getting is virtual memory is low and also i dont have a floppy dis drive
or any way to backup things that i am aware of-i was supposed to get a floppy
and a cd burner upgrade when i bought it but dell screwed me out of it and
like i said i know next to nothing about computers-one question-when the
person reloaded the windows xp dis is there two overlapping versions running
then . seems like it to me as some programs were loaded twice with only one
being used---thanks for all you ppls help youve been great
 
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