Need Advice on Possible Outlook Virus?

  • Thread starter Thread starter Arsenio Oloroso
  • Start date Start date
A

Arsenio Oloroso

Hope someone can provide me with some leads on how to deal with this.

Shortly after I launch Outlook, I get a lot of hard-disk activity sounds
even though I'm not doing anything at the keyboard. When I go to
download my e-mail, everything starts out fine. "Send/Receive Status"
indicates percent-download progressing normally. Then, at some point it
goes from, say, 50% back down to 30% and stays there. Meanwhile, the
disk-activity sounds become continuous. The only way I can stop it is to
exit Outlook and shut down.

This started happening about a month ago. I figured my computer is
being hijacked. I ran Spy Sweeper, but this hasn't helped.

Can anyone tell me what's going on?
 
Aresenio..
The first thing you need to do is figure a way to allow the application to
make it all the way thru startup.
Here's what I would do.
1. UNPLUG the machine from the router, phone line, cable modem...or however
you have it connected to the Internet. This will ensure you that no emails
are being sent.
2. After Outlook gets started up... go to the 'sent items' folder and see if
there is anything there.
3. IF it's a virus.... something like Spy Sweeper won't help you. You need
an Anti-Virus application. Do you have one?
 
Do you know if the mail is getting downloaded from the server? If a bad
message is on the server, outlook will stall. Use a program like mailwasher
to view the server and delete spam - then try it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
Thanks for your comments.

I have Norton Anti-Virus, though I haven't updated the latest
definitions for awhile.

What might I see when I look at the "sent items" folder?
 
Sent messages... however, since June 2000, few viruses use the email client
to send mail - they include their own SMTP servers, so you probably won;t
see anything besides messages you sent.

Do you have email scanning enabled? Disable the email scanning in NAV and
see if it helps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
Concerning their own SMTP servers, he said the sounds started only after
launching Outlook, so I was going to check for activity there first...just to
make sure. '

btw Diane...I guess I'll have to start going back to slipstick.com on a
regular basis again now. I was a regular back in '96, but made a change to
Goldmine in 97
Now, because of Sharepoint, InfoPath, Exchange, and OneNote....I'm probably
coming back to Outlook. I've continued to use it and support it for some of
my clients over the years, but will probably migrate completely soon.
Recently I made the 'mistake' of loading OneNote on my tablet. Apparently
it can cause application addiction and I'm having problems weaning myself
from it.
You wouldn't know me as StanLee in 96 though.... :-) actually....you
probably wouldn't even remember me ..hahahahaha...
anyway, you're sites' still the best in my view.
cya said:
Sent messages... however, since June 2000, few viruses use the email client
to send mail - they include their own SMTP servers, so you probably won;t
see anything besides messages you sent.

Do you have email scanning enabled? Disable the email scanning in NAV and
see if it helps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Arsenio Oloroso said:
Thanks for your comments.

I have Norton Anti-Virus, though I haven't updated the latest definitions
for awhile.

What might I see when I look at the "sent items" folder?
Click to expand...
Click to expand...
 
OK, I'll I'll find it and try that. Why is email scanning relevant?
Thanks so much for your help.
 
Arsenio Oloroso said:
OK, I'll I'll find it and try that. Why is email scanning relevant?
Click to expand...

Because it can introduce substantial delays in a time-constrained protocol,
causing mail transmission to fail or duplicate messages to be sent or
received.
 
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