Mystery of Multiple emails

[Dave Evans]

Using outlook 2002 I have a problem where emails get sent
multiple times, somtimes up to 10 times over. This problem
happens most frequently with emails with large attachments
500kb upwards, but happens also on occasions with no
attachments. Occasionally this coincides with a message
that the server has timed out, but not all the time. I am
on DSL from Bellsouth.

I have tried everything and called every helpline
available. Bellsouth is the server - my email account is
also webmail and when I test the email from Internet
Explorer, mail with attachents go through one time only -
no problems. Therefore I conclude it must either be an
Outlook problem or a problem between Outlook and the
server.

If anyone can help or has any idea, you have no idea how
grateful I would be. Time taken trying to solve this so
far is measured in weeks rather than days...

 

[eleos1]

I am having the same problem, only it duplicates just once
so far. I would be most appreciative if you would forward
me the solution if someone responds.
Jim

 

[Jeff Stephenson [MSFT]]

We're looking into the reports of this problem, but don't have a solution
(or even an in-house reproduction of the problem) as yet.

 

[Dave Evans]

Thank you for looking into it. If you need more
information from me to help you overcome the problem or
provide data or incident reports or anything, please let
me know.

 

[Guest]

I have the same problems, large attachment get sent multiples times, only in OutlookXp ocurrs, outlook w2k dont have these proble

----- Dave Evans wrote: ----

Using outlook 2002 I have a problem where emails get sent
multiple times, somtimes up to 10 times over. This problem
happens most frequently with emails with large attachments
500kb upwards, but happens also on occasions with no
attachments. Occasionally this coincides with a message
that the server has timed out, but not all the time. I am
on DSL from Bellsouth

I have tried everything and called every helpline
available. Bellsouth is the server - my email account is
also webmail and when I test the email from Internet
Explorer, mail with attachents go through one time only -
no problems. Therefore I conclude it must either be an
Outlook problem or a problem between Outlook and the
server

If anyone can help or has any idea, you have no idea how
grateful I would be. Time taken trying to solve this so
far is measured in weeks rather than days..