my pc wont shut down

  • Thread starter Thread starter haris
  • Start date Start date
H

haris

i don't know what's wrong with my computer, it
can stand by but it can't shut down. Also i
downloaded grand theft auto vice city on kazaa
and i can't delete it now.
 
How long have you been unable to shutdown the computer? Did the problem
occur after loading a program or a driver? Go to msconfig and uncheck all
the programs you do not running in the background and see if that solves the
shutdown program. Check your device manager to make sure there is no
problem with any of your driver.
As for the program not uninstalling did a problem occur during the
uninstallation process or is the problem that you can not find the program
in the add/remove section of the control panel. If the uninstallation
process ran into problems you might try installing the program again and
uninstalling. If that does not work you might have to go through a long
tedious problem of removing the known folders of the program and also doing
a search in the registry for the program and removing any references to the
program. Make sure you backup the registry before deleting anything.
A word of advice kazaa is loaded with viruses you will always take the
chance of screwing up your computer. Buy your software it will save a lot a
headaches.
 
I assume you don't have a "Re-Set" button....

Some PCs will shut down if you push and hold the "On"
swith for 4-5 seconds. If this doesn't do it, you can
turn off the switch that is near the point where you plug
in the PC. If not, you can always unplug the PC.

It's very likey the downloaded grand theft auto vice city
on kazaa is causing the problem. Once the PC is off, try
booting up again and see if you can now find it in "Add
or Remove Programs" (Click "Start", then "Settings"
then "Control Panel": you will find "Add or Remove
Programs" in the control panel.

Click "Add or Remove Programs" and it will display a list
of the items you can delete. Sometimes, malicious people
will add virus-like items to programs just to mess your
system up. They may have named the program something
different so it does not show up as "Grand Theft Auto".
Lokk for a program that was installed when you downloaded
the game and see if that's it.

Select it and click to remove it (It may say "Add/Remove"
depending on what version of windows you have). This
should be the end of it.

If you can't boot up, you may have to do this in "safe
mode". Re-start the PC and while booting up, hold the F8
key. You will get to a screen that offers "Normal", Safe
Mode, etc. Select Safe Mode and do the above.

If still no joy, you may have imported an actual virus
with the game, in which case, run your anti-virus program.

If you don't have an anti-virus but you can get into safe
mode as described above, hopefully you'll be able to get
online with your PC.

If so, go to www.pandasoftware.com. They have a free on-
line virus disinfection service (Panda Active Scan).
Download it and it will scan your system AND rid it of
any viruses it does have.

Hopefully the above will handle this. If not, there are
more complicated approaches, but try the above first.
 
haris said:
i don't know what's wrong with my computer, it
can stand by but it can't shut down. Also i
downloaded grand theft auto vice city on kazaa
and i can't delete it now.
Click to expand...

For your shutdown problems see MVP Jim Eshelman's Shutdown
Troubleshooter for Windows XP at http://aumha.org/win5/a/shtdwnxp.htm


Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
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