My keying is changed ...

  • Thread starter Thread starter lanalewis
  • Start date Start date
L

lanalewis

Hi,
When I enter text into Outlook 2000 it shows different results. For
example, if I enter dog it may show ket. Every character is changed.
If I close Outlook and reopen Outlook everything is working fine for a
while then it starts up again. Today, a person who sends me email and
I send email to has the same problem. Did a virus cause this? If so,
how do I get rid of the problem. Also, how did this happen if I have
antivirus protection and a firewall? Thank you for your help.
 
Hi,
When I enter text into Outlook 2000 it shows different results. For
example, if I enter dog it may show ket. Every character is changed.
If I close Outlook and reopen Outlook everything is working fine for a
while then it starts up again. Today, a person who sends me email and
I send email to has the same problem. Did a virus cause this? If so,
how do I get rid of the problem. Also, how did this happen if I have
antivirus protection and a firewall? Thank you for your help.
Click to expand...

Sounds like a virus, spyware or some other form of malware. Do you have a
good anti-virus and anti-spyware program installed and working on your
computer?
 
Yes, I have Norton Anti-Virus 2005 and I also use ZoneLabs for my
firewall. I have had all this protection for years. Now what?

Also, how does this happen when I have all this protection on my
machine.
 
Yes, I have Norton Anti-Virus 2005 and I also use ZoneLabs for my
firewall. I have had all this protection for years. Now what?

Also, how does this happen when I have all this protection on my
machine.
Click to expand...

Download Ad-Aware SE Personal Edition and Spybot Search & Destroy and run
them regularly. Both are free. Both will find any spyware on your computer,
which anti-virus and firewall software, unfortunately, do not stop.
 
Thanks much. I have both of those too. However, I run them but don't
follow through on their results. I will do so prospectively.

The big question: How do I fix the outlook problem. It is very
annoying wastes so much time especially when I have customers on hold
while I shut down outlook.
 
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