Jeroke
Posting all in caps is the equivalent of shouting in terms of netiquette.
There are many causes of freezing. The timing of the freeze can be
significant. Thus if it freezes before or shortly after the desktop appears
when booting the occurence can have a different interpretation to a freeze
sometime after the boot process has completed.
What is the CPU and how much RAM does your computer have? Right click on
the My Computer icon on your Desktop and select Properties to get this
information.
Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?
What programmes are running when a frreze occurs? Is it usually when you are
Online?
Overheating can causes freezes. Is the computer a desktop or laptop.If a
desktop make sure the computer is free of dust.Use an Air Duster to remove
dust inside the computer casing. Are the fans working?
Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.
You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.
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Hope this helps.
Gerry
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FCA
Stourport, England
Enquire, plan and execute
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