My Computer

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G

Guest

When I open My Computer I see no items just a tourch searching for items.
This has just happened. Can anyone help me out here?

I can't see any drives, etc within say Word when I want to open files - all
I have visibale is My Documents. I have run virus & spy checking sosftwre
which detects nothing. Any advice would be great.

Thanks
 
Interrupted said:
When I open My Computer I see no items just a tourch searching for items.
This has just happened. Can anyone help me out here?

I can't see any drives, etc within say Word when I want to open files -
all
I have visibale is My Documents. I have run virus & spy checking sosftwre
which detects nothing. Any advice would be great.

Thanks
Click to expand...

Start by ensuring your machine is realy of irus's and malware
Run these from safe mode, after cleaning out all tmp files

sysclean http://www.trendmicro.com/download/dcs.asp
latest patern files http://www.trendmicro.com/download/viruspattern.asp

smitfraud .ik-cs.com/programs/virtools/SmitFraud.exe

AD-aware http://www.lavasoft.de

rgds
Roberto
 
Thanks Roberto, followed your instructions but alas the problem remains.
Any thing else I can try? I am sorry to admit that I am not very
knowledgeable on the technical side of windows but I am willing to try
following step by step instructions.

Ran the full system scan from the Trend Micro Housecall which didn't
identify any virus or worm.

rgds, JD
 
I would suggest that if you are not very techie, any instruction by
newsgroup is going to leave you to more problems.

Why don't you go to a local computer shop or where you bought your machine?

Nick
 
Interrupted said:
Thanks Roberto, followed your instructions but alas the problem remains.
Any thing else I can try? I am sorry to admit that I am not very
knowledgeable on the technical side of windows but I am willing to try
following step by step instructions.

Ran the full system scan from the Trend Micro Housecall which didn't
identify any virus or worm.

rgds, JD
Click to expand...

You should run any AV scan from SAFE MODE to be sure

rgds
Roberto
 
Thanks have run AV scan whilst in safe mode. Will contact my PC supplier to
assess problem. Thanks for your suggestions.
 
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