My Computer Keeps Shutting Down

  • Thread starter Thread starter Bart
  • Start date Start date
B

Bart

I recently upgrade from Win98 to Win XP.
After Installing the new operating system and
leaving my computer on for a few minutes I recieved an
error message saying among other things "REMOTE PROCEDURE
CALL SERVICE TERMINATED UNEXPECTANTLY." The error
message has a 45 second countdown and when it runs out my
computer restarts itself. I have a DSL internet
connection using a SPEEDSTREAM 5360 Modem. If anyone can
please tell me how to resolve this I would really
appreciate it. Thank you very much
-Bart
 
Bart said:
I recently upgrade from Win98 to Win XP.
After Installing the new operating system and
leaving my computer on for a few minutes I recieved an
error message saying among other things "REMOTE PROCEDURE
CALL SERVICE TERMINATED UNEXPECTANTLY." The error
message has a 45 second countdown and when it runs out my
computer restarts itself. I have a DSL internet
connection using a SPEEDSTREAM 5360 Modem. If anyone can
please tell me how to resolve this I would really
appreciate it. Thank you very much
-Bart
Click to expand...

There's a new major worm currently hitting the Internet. You can get more
info about the worm here:

*Warning*
If your system has been infected by this new worm, applying the security
patch will not remove or disable the worm. This only protects your system
from from any new infection.

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

The following fix procedure is courtesy of Ron Martell, MVP

This is caused by a new and rapidly spreading worm.

To clear up the "NT Authority\System" and RPC call errors:

1. Go to http://support.microsoft.com/?kbid=823980 and download the
security patch. If at all possible do this on a clean machine and copy the
patch to a 3.5 inch diskette.

2. Boot the infected machine into Safe Mode (tapping the F8 key multiple
times
before and during the boot menu). Insert the 3.5 inch diskette with the
patch on it and run it. Do not reboot yet.

3. Use Start - Run - MSCONFIG and go to the Startup tab. Locate the entry
for MSBLAST.EXE and clear the checkbox for it.

4. Use Start - Search and check all your hard drives for the file
MSBLAST.EXE and delete all copies of it.

5. Shut down and restart the computer normally.

6. Immediately do an update of your antivirus software and when the updates
are installed do a complete virus scan of your hard drive.

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
 
Hey buddy alot of people are having this issue around this
world it is a Virus what just came out
 
MSN said:
Hey buddy alot of people are having this issue around this
world it is a Virus what just came out
Click to expand...

Nope. the fix has actually been available for almost a month.

Mike Kolitz, MVP has information on his website with the instructions
on what to do if you encounter this new Worm.

*Warning*
Installing the Windows Update patch for this vulnerability will not remove
the worm from an infected system This will only protect you from any new
infections.

Follow the instructions here.

BigBlackGlasses.com Article Viewer:
http://www.bigblackglasses.com/Article.aspx?Article=342
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
 
hi im writing for my friend his computer keeps cutting out randomly like
every 10 minutes ?? no blue screen no warning no nothing ne ideas???
 
Idea #1. Provide facts. What does the system (event) log
report? What do manufacturer's comprehensive hardware
diagnostics report? Anything wrong in Device Manager? What
does a 3.5 digit multimeter report for power supply voltages?
Is it an Intel processor or an AMD that respond differently if
a CPU heatsink fan fails? You get no useful answers when you
provide no useful facts. Try posting again by providing
details - reams of details including everything you don't feel
is relevant.
 
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