G
Guest
Hi,
I am having a number of serious problems with a laptop PC running Win XP
home SP2, I will list the problems sequentially in the hope that someone can
help me. All I am trying to do is recover (transfer) three folders from the
desktop to an external hard drive connected via USB.
1. While attempting to split a large folder into a compressed archive in
several parts using WinRar I had a powercut. When I restarted the machine the
desktop was entirely covered in WinRar icons (60+).
2. I tried to delete the WinRar folders/icons but as soon as the desktop was
refreshed or Windows restarted then they appeared again.
3. Uninstalling WinRar did not work as all this did was replace the WinRar
icon with the standard MS icon for unknown file types.
4. The machine also slowed down from running normally to over twenty minutes
to start Windows or longer for other simple tasks.
5. I attempted to reinstall/repair the windows installation using the
manufacturer's recovery CD but this seems to have exacerbated the problem.
6. Now, even if I start the machine in Safe Mode the same icons appear all
over the desktop but this time there is also no task bar/start menu.
7. Although I have access to both the desktop and the external harddrive via
My Computer I am unable to either copy or drag and drop or copy and paste the
folders I want from the desktop onto the external hard drive.
Does anyone recognise this problem or are able to suggest a solution to
enable me to transfer these folders after which I will simply format the
drive and reinstall windows.
Many thanks,
Ben
I am having a number of serious problems with a laptop PC running Win XP
home SP2, I will list the problems sequentially in the hope that someone can
help me. All I am trying to do is recover (transfer) three folders from the
desktop to an external hard drive connected via USB.
1. While attempting to split a large folder into a compressed archive in
several parts using WinRar I had a powercut. When I restarted the machine the
desktop was entirely covered in WinRar icons (60+).
2. I tried to delete the WinRar folders/icons but as soon as the desktop was
refreshed or Windows restarted then they appeared again.
3. Uninstalling WinRar did not work as all this did was replace the WinRar
icon with the standard MS icon for unknown file types.
4. The machine also slowed down from running normally to over twenty minutes
to start Windows or longer for other simple tasks.
5. I attempted to reinstall/repair the windows installation using the
manufacturer's recovery CD but this seems to have exacerbated the problem.
6. Now, even if I start the machine in Safe Mode the same icons appear all
over the desktop but this time there is also no task bar/start menu.
7. Although I have access to both the desktop and the external harddrive via
My Computer I am unable to either copy or drag and drop or copy and paste the
folders I want from the desktop onto the external hard drive.
Does anyone recognise this problem or are able to suggest a solution to
enable me to transfer these folders after which I will simply format the
drive and reinstall windows.
Many thanks,
Ben