Locate outcmd.dat and rename it to.old when Outlook is closed. This
will
reset the toolbar. When the toolbar is incorrectly modified by an
add-in it
can cause Outlook to crash. While your at it also rename the extend.dat
file
to .old which will reset the add-in-settings-cache.
You can use OutlookTools (free) to easily locate the correct folders
that
keep those files;
http://www.howto-outlook.com/products/outlooktools.htm
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
-----
When I right click on the root folder I do not have the option of
"close"
but
I think I disabled Attensa from being linked to Outlook on the
options
menu.
There really is no "off/on" type setting in Attensa's tools folder or
on
the
toolbar that I can find. Another thing about Outlook is that it not
only
will
not close, but the application recovery program can't make it close
either.
The only way is closes is to shut down the computer, restart Outlook
in
safe
mode. Then it will exit and restart a couple of times before it locks
up
again. I have used the repair feature a couple of times including
with the
install CD without any difference.
:
Simply right click on the Attensa root folder and select Close.
Then
disable Attensa using the Attensa toolbar button option.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, JeffB asked:
| Attensa is not in the add ins list and everything else is
disabled.
| Can not find a place to disable Attensa completely unless I
| uninstall, which if that is a likely culprit I will do. I just
hate
| to have to reenter my RSS feeds all over.
|
| "Roady [MVP]" wrote:
|
|| That is an add-in indeed.
||
|| --
|| Robert Sparnaaij [MVP-Outlook]
|| Coauthor, Configuring Microsoft Outlook 2003
||
http://www.howto-outlook.com/
|| Outlook FAQ, HowTo, Downloads, Add-Ins and more
||
|| -----
|| ||| I am having exactly the same problem, just started 3 days ago.
Same
||| version of Outlook and everything. I have no addins unless
Attensa
||| is considered an
||| add in but it has been on there for a month with no problems.
Have
||| email sent
||| to MS about this problem but no reply yet.
|||
||| "Roady [MVP]" wrote:
|||
|||| Disable all your add-ins and see if it still hapens. Enable
them
|||| one by one
|||| to find the culprit.
||||
|||| --
|||| Robert Sparnaaij [MVP-Outlook]
|||| Coauthor, Configuring Microsoft Outlook 2003
||||
http://www.howto-outlook.com/
|||| Outlook FAQ, HowTo, Downloads, Add-Ins and more
||||
|||| -----
|||| ||||| Thanks for the reply Roady.
|||||
||||| I am running Outlook 2003 SP2. I have several add-ins.
|||||
||||| Business Contact Manager
||||| Outlook Sync
||||| Chapura Settings
|||||
||||| and I am using TrendMicro (Client-Server for SMB) for
antivirus.
|||||
||||| As I am looking at it right now, there are 5 Outlook.exe
sessions
||||| in task
||||| mgr.
|||||
|||||
|||||
||||| "Roady [MVP]" wrote:
|||||
|||||| That is not normal. What version of Outlook are you using?
|||||| Any (faulty) add-in could cause this; which do you have
|||||| installed? Especially virus scanners that (try to) integrate
|||||| with Outlook are a known
|||||| source of these issues.
||||||
|||||| --
|||||| Robert Sparnaaij [MVP-Outlook]
|||||| Coauthor, Configuring Microsoft Outlook 2003
||||||
http://www.howto-outlook.com/
|||||| Outlook FAQ, HowTo, Downloads, Add-Ins and more
||||||
|||||| -----
|||||| ||||||| Hi all,
|||||||
||||||| I have been noticing that at times there are multiple
Outlook
||||||| processes
||||||| running in my task manager. Even when I close down Outlook,
||||||| there may
||||||| be
||||||| several processes still running. Does anyone know if this is
||||||| normal? And
||||||| if
||||||| so, why?
