Multiple copies of just one email

  • Thread starter Thread starter Guest
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Guest

I'm using Outlook 2002 on Windows XP professional and I keep receiving a new
copy of one email message every time I open Outlook or it performs a timed
send/receive. All other email messages have been fine, i.e. just one copy.
Would this be a problem with my computer that I can fix, a problem with the
sender's computer that she can fix, or is something else the matter? I only
get one copy of all other messages from the same sender.
 
If anyone else is having this problem, I received an answer in the
Office-Outlook-General Questions Discussion Group. I was able to log into my
email account on my company's website and delete the problem email. I did
not receive it again when I opened Outlook. So, if you have web access to
your email, this should work.
 
If anyone else is having this problem, I received an answer in the
Office-Outlook-General Questions Discussion Group. I was able to log into my
email account on my company's website and delete the problem email. I did
not receive it again when I opened Outlook. So, if you have web access to
your email, this should work.
Click to expand...

This sounds like a problem on the server. The symptoms are exactly those
that occur if the server assigns the same unique identifier to two distinct
messages - Outlook can't distinguish between the messages and thus ends up
downloading one of them over and over...
 
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